Policy Admin

5 days ago


Makati City, National Capital Region, Philippines Pioneer Insurance Full time ₱150,000 - ₱250,000 per year

Job Description

We are looking for applicants who are willing to take on a permanent role of Operations Policy Admin & Processing Staff. He/she will be assisting in the below responsibilities for our Makati Head Office.

Key Responsibilities:

  1. Encode client records in the system that are accurate and consistent with industry regulations and company policy.

  2. Encode policy information in the system that are complete and accurate based on the approved policy terms.

  3. Handle or escalate to superiors any potential problem cases that require troubleshooting.

  4. Assist to answer email and phone enquiries from customer care, intermediaries, and internal stakeholders.

  5. Support projects, system enhancements, efficiency initiatives by acting as a "Subject Matter Expert" and/or perform the required User Acceptance Testing.

  6. Handle any ad hoc requests as required by an immediate superior.

Job Qualifications:

  1. Graduate of a bachelor's degree course; fresh graduates are welcome to apply

  2. Work experience in Insurance operations is an advantage.

  3. Proficient in the use of MS Office.



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