Customer Service Representative

6 days ago

Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱20,675 - ₱84,675 per year

Multiple Accounts | Mall of Asia & Alabang Sites

Work Location: Mall of Asia (MOA) & Alabang

Start Dates: August – September 2025

Work Setup: 100% Onsite

We're ramping up our Frontline Operations and are looking for talented and driven individuals to join our team If you have at least 1 year of international voice BPO experience and meet the educational requirements, this is your chance to grow your career with EXL.

Available Openings:

Mall of Asia (MOA Site)

Sales & Services – Remediation

  • Start Date: 22-Sep-25 | Demand: 34
  • Voice Account | Dayshift | Fixed Weekends Off

Sales & Services – Real

  • Start Date: 25-Aug-25 | Demand: 30
  • Voice Account | Dayshift | Fixed Weekends Off

Spanish Bilingual – Retirement Loans

  • Start Date: 22-Sep-25 | Demand: 18
  • Voice Account | Night Shift | Fixed Weekends Off

Travel Airline Management

  • Start Date: 1-Sep-25 | Demand: 8
  • Voice Account | Shifting Schedule
  • Must have 1 year GDS experience (Amadeus, Sabre, Galileo, Worldspan, Apollo, Farelogix)

Alabang Site

GG MET

  • Start Date: 25-Aug-25 | Demand: 32
  • Voice Account | Shifting Schedule | 2 Days Off

GG FRAUD

  • Start Date: 29-Aug-25 | Demand: 13
  • Voice Account | Shifting Schedule | 2 Days Off
  • Requires fraud/financial account experience

RL (Voice & Non-Voice)

  • Start Date: 1-Sep-25 | Demand: 26
  • Dayshift | Fixed Weekends Off

Qualifications:

  • At least 2 years in college completed (SHS graduates accepted for select roles)
  • Minimum 1 year international voice BPO experience (specific experience required for Travel Airline & Fraud accounts)
  • Strong English communication skills (B1 CEF score)
  • Amenable to onsite work at either MOA or Alabang

What We Offer:

  • Competitive guaranteed pay packages (PHP20,675 – PHP84,675 depending on role)
  • Fixed weekends off for select accounts
  • Growth opportunities within EXL
  • Account-specific bonuses and performance incentives

Apply now and start your career with EXL

Don't miss this opportunity to be part of one of the fastest-growing teams in the industry.

Job Type: Full-time

Application Question(s):

    1. How many years of experience do you have working as a Customer Service Representative/Call Center Agent?

  • How many years of experience do you have working in a BPO International Voice Account?

  • What level of education have you completed?
  • What kind of account experience do you have, and how many years have you worked in each? Please select from the following options:
  • Travel
  • Telecom
  • Collections
  • Financial
  • Insurance
  • Healthcare
  • Others (please specify): 
  • Are you open to attending an onsite interview? 
  • What is your preferred working site?: 
  • Active email address:
  • Active viber number
  • Active mobile number:
  • Do you have a valid drivers license? 
  • Kindly provide your full name (First Name, Middle Name, Last Name):
  • Availability for virtual processing today or tomorrow (kindly indicate time from 10:30 AM - 6PM):

Language:

  • English (Preferred)

Work Location: In person

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