Customer Service Representative

4 days ago


Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱20,675 - ₱84,675 per year

Multiple Accounts | Mall of Asia & Alabang Sites

Work Location: Mall of Asia (MOA) & Alabang

Start Dates: August – September 2025

Work Setup: 100% Onsite

We're ramping up our Frontline Operations and are looking for talented and driven individuals to join our team If you have at least 1 year of international voice BPO experience and meet the educational requirements, this is your chance to grow your career with EXL.

Available Openings:

Mall of Asia (MOA Site)

Sales & Services – Remediation

  • Start Date: 22-Sep-25 | Demand: 34
  • Voice Account | Dayshift | Fixed Weekends Off

Sales & Services – Real

  • Start Date: 25-Aug-25 | Demand: 30
  • Voice Account | Dayshift | Fixed Weekends Off

Spanish Bilingual – Retirement Loans

  • Start Date: 22-Sep-25 | Demand: 18
  • Voice Account | Night Shift | Fixed Weekends Off

Travel Airline Management

  • Start Date: 1-Sep-25 | Demand: 8
  • Voice Account | Shifting Schedule
  • Must have 1 year GDS experience (Amadeus, Sabre, Galileo, Worldspan, Apollo, Farelogix)

Alabang Site

GG MET

  • Start Date: 25-Aug-25 | Demand: 32
  • Voice Account | Shifting Schedule | 2 Days Off

GG FRAUD

  • Start Date: 29-Aug-25 | Demand: 13
  • Voice Account | Shifting Schedule | 2 Days Off
  • Requires fraud/financial account experience

RL (Voice & Non-Voice)

  • Start Date: 1-Sep-25 | Demand: 26
  • Dayshift | Fixed Weekends Off

Qualifications:

  • At least 2 years in college completed (SHS graduates accepted for select roles)
  • Minimum 1 year international voice BPO experience (specific experience required for Travel Airline & Fraud accounts)
  • Strong English communication skills (B1 CEF score)
  • Amenable to onsite work at either MOA or Alabang

What We Offer:

  • Competitive guaranteed pay packages (PHP20,675 – PHP84,675 depending on role)
  • Fixed weekends off for select accounts
  • Growth opportunities within EXL
  • Account-specific bonuses and performance incentives

Apply now and start your career with EXL

Don't miss this opportunity to be part of one of the fastest-growing teams in the industry.

Job Type: Full-time

Application Question(s):

    1. How many years of experience do you have working as a Customer Service Representative/Call Center Agent?
  • How many years of experience do you have working in a BPO International Voice Account?

  • What level of education have you completed?
  • What kind of account experience do you have, and how many years have you worked in each? Please select from the following options:
  • Travel
  • Telecom
  • Collections
  • Financial
  • Insurance
  • Healthcare
  • Others (please specify): 
  • Are you open to attending an onsite interview? 
  • What is your preferred working site?: 
  • Active email address:
  • Active viber number
  • Active mobile number:
  • Do you have a valid drivers license? 
  • Kindly provide your full name (First Name, Middle Name, Last Name):
  • Availability for virtual processing today or tomorrow (kindly indicate time from 10:30 AM - 6PM):

Language:

  • English (Preferred)

Work Location: In person



  • Pasay, National Capital Region, Philippines UOS TRAVEL CORP Full time ₱150,000 - ₱250,000 per year

    5 Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative located in Pasay. The Customer Service Representative will be responsible for managing customer inquiries through various channels, providing information about products and services, handling customer complaints, and ensuring customer satisfaction....


  • Pasay, National Capital Region, Philippines Royal Kites Travel & Tours Full time ₱250,000 - ₱450,000 per year

    About the role Royal Kites Travel & Tours is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Pasay City Metro Manila.What you'll be doingResponding to customer inquiries and requests via phone, email, and other communication channels in a timely and professional mannerAssisting customers with booking and...


  • Pasay, National Capital Region, Philippines EPX Full time ₱228,000 - ₱252,000 per year

    EPX is hiring a Full time Customer Service Representative role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱19,000 - ₱21,000 per month


  • Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱250,000 - ₱350,000 per year

    Customer Service Representative (Life Insurance Account) – MOA Site | ₱20,000 Sign-On BonusLocation: Mall of Asia, Pasay CityWork Setup: OnsiteSchedule: Night shift, fixed weekends offPlus ₱20,000 Sign-On BonusAbout the Role:We're looking for passionate and dedicated Customer Service Representatives to join our team for a Life Insurance Account (Voice...


  • Pasay, National Capital Region, Philippines EXL Full time ₱900,000 - ₱1,200,000 per year

    EXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media.Job DescriptionsThe Retirement Service...


  • Pasay, National Capital Region, Philippines Access Healthcare Services Manila, Inc. Full time ₱150,000 - ₱250,000 per year

    About the role As a Customer Service Representative (CSR) - Healthcare Account for Access Healthcare Services Manila, Inc.', you will be the first point of contact for our clients in the healthcare industry. Working from our office in Pasay City, Metro Manila, you will be responsible for providing exceptional customer service and support to our valued...


  • Pasay, National Capital Region, Philippines Q2hrsolutions Full time ₱250,000 - ₱500,000 per year

    About the job Bilingual Customer Service Representatives (Japanese) OverviewWe are looking for hard-working, detail-oriented, and customer-focused individuals to join our team as Bilingual Customer Service Representatives (Japanese). In this role, you will be the first point of contact for Japanese-speaking customers, providing exceptional support through...


  • Pasay, National Capital Region, Philippines Eclaro Business Solutions, Inc Full time $104,000 - $130,878 per year

    Our client is looking for a highly motivated and dedicated Customer Service Representative to join their Healthcare team. In this role, you will provide exceptional service by handling inquiries, assisting clients, and resolving issues professionally and efficiently.Qualifications:Bachelor's degree in any field (college graduate)With 1-2 years BPO...


  • Pasay, National Capital Region, Philippines The Pinnacle Operating System Inc. Full time ₱276,000 per year

    Apply as Customer Service Representative in MOA Pasay or AlabangApplicants must be2nd year college completed or College Graduate1 year BPO pure voice international experience23k up package PLUSPerformance IncentivesAccount BonusesANNUAL PAY INCREASEHMO Day 1 with 2 dependentsFree Meal (15 days)Work and Life BalanceJob Type: Full-timePay: Php22, Php23,600.00...


  • Pasay, National Capital Region, Philippines EPX Full time ₱228,000 - ₱252,000 per year

    EPX is hiring a Full time Customer Service Representative role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours availableNo experience required for this roleExpected salary: ₱19,000 - ₱21,000 per monthWe are urgently seeking a CSR to join our team and start immediately.Qualifications:No Experience requiredCollege Graduate and...