Customer Service Representative
3 hours ago
About the role
This is an exciting opportunity to join the team at Victorian Placement Agency' as a Customer Service Representative. In this full-time role based in Pasay City Metro Manila, you will be the first point of contact for customers, providing excellent service and support. No prior experience is required as full training will be provided.
What you'll be doing
- Answering inbound calls from customers and clients in a professional and friendly manner
- Responding to customer queries and resolving issues efficiently
- Documenting customer interactions and following up as needed
- Providing product and service information to customers
- Escalating complex issues to the appropriate team members
- Maintaining a positive attitude and delivering exceptional customer experiences
What we're looking for
- Strong communication and interpersonal skills
- Excellent problem-solving and decision-making abilities
- Proactive and customer-focused approach
- Ability to work effectively in a fast-paced environment
- Willingness to learn and adapt to new systems and processes
What we offer
At Victorian Placement Agency', we are committed to providing a supportive and collaborative work environment. We offer a competitive salary, opportunities for career advancement, and a range of benefits to support your wellbeing.
About us
Victorian Placement Agency' is a leading provider of customer service solutions. With a focus on excellence and innovation, we partner with clients across various industries to deliver exceptional customer experiences. Our team of dedicated professionals is passionate about making a difference and driving the success of our clients.
If you're eager to join a dynamic and supportive team, we encourage you to apply now
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