customer service representative
6 days ago
About the role
Royal Kites Travel & Tours is seeking a highly motivated and customer-focused Customer Service Representative to join our team in Pasay City Metro Manila.
What you'll be doing
- Responding to customer inquiries and requests via phone, email, and other communication channels in a timely and professional manner
- Assisting customers with booking and modifying travel arrangements, including flights, accommodations, and related services
- Handling customer complaints and concerns, and working to resolve issues efficiently and to the customer's satisfaction
- Maintaining detailed records of customer interactions and transactions
- Collaborating with other departments to ensure a smooth and consistent customer experience
- Continuously seeking opportunities to improve customer service processes and procedures
What we're looking for
- Strong interpersonal and communication skills, with the ability to build rapport and provide excellent customer service
- Proficient in Microsoft Office suite and comfortable navigating various travel booking systems
- Excellent problem-solving and decision-making skills, with the ability to think critically and respond quickly to customer needs
- Previous experience in a customer service or client-facing role, preferably in the travel or hospitality industry
- Fluency in English and Filipino, both written and verbal
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities
What we offer
At Royal Kites Travel & Tours, we are committed to providing our employees with a supportive and rewarding work environment.
About us
Royal Kites Travel & Tours is a leading provider of travel and tourism services in the Philippines. We are dedicated to creating unforgettable experiences for our customers, with a focus on exceptional customer service, innovative travel solutions, and a commitment to sustainability. Our team of passionate and experienced professionals is committed to making your travel dreams a reality.
Apply now to become our next Customer Service Representative and join our thriving team at Royal Kites Travel & Tours.
-
Customer Service Representative
6 days ago
Pasay, National Capital Region, Philippines UOS TRAVEL CORP Full time ₱150,000 - ₱250,000 per year5 Customer Service RepresentativeThis is a full-time on-site role for a Customer Service Representative located in Pasay. The Customer Service Representative will be responsible for managing customer inquiries through various channels, providing information about products and services, handling customer complaints, and ensuring customer satisfaction....
-
Customer Service Representative
8 hours ago
Pasay, National Capital Region, Philippines access healthcare Full time $104,000 - $130,878 per yearAbout the role As a Customer Service Representative for healthcare accounts at access healthcare, you will be the first point of contact for our valued clients, delivering exceptional customer service and support. In this full-time, office-based role located in Pasay City, Metro Manila, you will be responsible for handling inquiries, resolving issues, and...
-
Customer Service Representative
6 days ago
Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱250,000 - ₱350,000 per yearCustomer Service Representative (Life Insurance Account) – MOA Site | ₱20,000 Sign-On BonusLocation: Mall of Asia, Pasay CityWork Setup: OnsiteSchedule: Night shift, fixed weekends offPlus ₱20,000 Sign-On BonusAbout the Role:We're looking for passionate and dedicated Customer Service Representatives to join our team for a Life Insurance Account (Voice...
-
Customer Service Representative
6 days ago
Pasay, National Capital Region, Philippines EPX Full time ₱228,000 - ₱252,000 per yearEPX is hiring a Full time Customer Service Representative role in Pasay, NCR. Apply now to be part of our team.Job summary:Flexible hours availableExpected salary: ₱19,000 - ₱21,000 per month
-
Customer Service Representative
6 days ago
Pasay, National Capital Region, Philippines EXL Full time ₱900,000 - ₱1,200,000 per yearEXL Service, also known as Exlservice Holdings, is a global analytics and digital solutions company founded in 1999. The company specializes in providing consulting, digital transformation services, and business process management (BPM) outsourcing, serving industries such as insurance, healthcare, banking, and media.Job DescriptionsThe Retirement Service...
-
Customer Service Representative
1 week ago
Pasay, National Capital Region, Philippines VICTORIAN PLACEMENT AGENCY Full time ₱200,000 - ₱400,000 per yearAbout the role This is an exciting opportunity to join the team at Victorian Placement Agency' as a Customer Service Representative. In this full-time role based in Pasay City Metro Manila, you will be the first point of contact for customers, providing excellent service and support. No prior experience is required as full training will be provided.What...
-
Bilingual Customer Service Representatives
6 days ago
Pasay, National Capital Region, Philippines Q2hrsolutions Full time ₱250,000 - ₱500,000 per yearAbout the job Bilingual Customer Service Representatives (Japanese) OverviewWe are looking for hard-working, detail-oriented, and customer-focused individuals to join our team as Bilingual Customer Service Representatives (Japanese). In this role, you will be the first point of contact for Japanese-speaking customers, providing exceptional support through...
-
Customer Service Representative
4 days ago
Pasay, National Capital Region, Philippines Eclaro Business Solutions, Inc Full time $104,000 - $130,878 per yearOur client is looking for a highly motivated and dedicated Customer Service Representative to join their Healthcare team. In this role, you will provide exceptional service by handling inquiries, assisting clients, and resolving issues professionally and efficiently.Qualifications:Bachelor's degree in any field (college graduate)With 1-2 years BPO...
-
Healthcare Customer Service Representative
6 days ago
Pasay, National Capital Region, Philippines access healthcare Full time ₱300,000 - ₱600,000 per yearAbout the role As a Healthcare Customer Service Representative - Claims Specialist at access healthcare, you will be the primary point of contact for customers, providing exceptional service and support for healthcare claims processing. In this full-time role based in Pasay City, Metro Manila, you will play a vital part in ensuring a seamless and efficient...
-
Customer Service Representative
1 week ago
Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱247,910 - ₱275,750 per yearHIRING: Customer Service Representatives (Fresh Graduates)Work Location: MOA (Onsite)Start Date: October 6, 2025Nature of Transaction: Voice AccountSchedule: Night ShiftDay Off: Fixed Weekends Off (Sat-Sun)Total Guaranteed Pay: ₱20,791 – ₱22,6751-Day Hiring Process OnlyJob Type: Full-timePay: Php20, Php22,675.00 per monthApplication...