Customer Service Representative

1 week ago

Pasay, National Capital Region, Philippines access healthcare Full time ₱900,000 - ₱1,200,000 per year

About the role

We are seeking an experienced Customer Service Representative to join our team at access healthcare in Pasay City, Metro Manila. This is a full-time position that will involve providing exceptional customer service to our clients through phone and online communication. As a Customer Service Representative, you will be the face of our company, ensuring our customers receive the highest level of support and satisfaction.

What you'll be doing

  1. Answering incoming customer calls and emails in a timely and professional manner
  2. Addressing customer inquiries, concerns, and complaints with empathy and diligence
  3. Providing accurate information and guidance to customers on our products and services
  4. Documenting customer interactions and maintaining detailed records
  5. Identifying opportunities to improve customer experience and suggest process improvements
  6. Collaborating with cross-functional teams to ensure seamless customer service delivery

What we're looking for

  1. At least 1 year of experience in a customer service or BPO role
  2. Strong communication and interpersonal skills, with the ability to engage with customers in a friendly and professional manner
  3. Excellent problem-solving and decision-making skills, with the ability to think critically and find solutions
  4. Proficiency in using computer systems and various customer service software
  5. Strong attention to detail and the ability to multitask in a fast-paced environment
  6. A commitment to providing exceptional customer service and a passion for making a positive impact on our clients

What we offer

At access healthcare, we are committed to creating an environment where our employees can thrive. We offer competitive compensation, comprehensive health benefits, and opportunities for career development and growth. Our modern and collaborative work culture encourages work-life balance, with flexible work arrangements and a supportive team environment.

About us

access healthcare is a leading provider of healthcare services in the Philippines. Our mission is to improve the health and well-being of our communities through innovative and accessible solutions. With a team of dedicated professionals, we strive to deliver exceptional customer service and exceed the expectations of our clients.

If you are passionate about customer service and want to be a part of a dynamic and growth-oriented company, we encourage you to apply for this position. Apply now to take the first step towards an exciting and rewarding career with access healthcare.

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines GCFA Full time ₱200,000 - ₱300,000 per year

    The Customer Service Representative plays a crucial role in fostering positive customer relationships and ensuring high levels of satisfaction. This position is essential for addressing inquiries, resolving issues, and providing necessary information to customers. Working in a dynamic environment, typically within a call center or retail setting, the...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines HIRD SERVICES PVT. LTD. Full time ₱240,000 - ₱360,000 per year

    Are you a confident communicator with a passion for providing excellent service? We are seeking skilled Customer Service Representatives to join our growing team in Taguig City.As a Customer Service Representative, you will manage customer inquiries, provide accurate information, and ensure an exceptional customer experience. You will handle interactions...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱360,000 - ₱720,000 per year

    Hiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines GDV BUSINESS SERVICES CO. Full time ₱288,000 - ₱432,000 per year

    Hiring: Customer Service RepresentativeLocation: Bonifacio Global City, TaguigAvailable Accounts: International & LocalStart Date: October 20 & 27Salary: Up to Php 30,000 per monthWe are looking for an experienced Customer Service Representative to join our growing team. The ideal candidate has excellent communication skills, and a customer-first mindset....

  • Healthcare Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines access healthcare Full time ₱1,500,000 - ₱3,000,000 per year

    About the role As a Healthcare Customer Service Representative - Claims/Billing Specialist at access healthcare, you will be the primary point of contact for customers, providing exceptional service and support for healthcare claims processing. In this full-time role based in Pasay City, Metro Manila, you will play a vital part in ensuring a seamless and...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines ACCPRO INTERNATIONAL Full time ₱240,000 - ₱360,000 per year

    Final offer will depend on your experience and the account assigned.Qualifications:At least 1 year of solid experience in BPO handling international accountsOpen to:Junior High School CompletersSenior High School Graduates2nd Year College UndergraduatesCollege GraduatesMust be willing to attend onsite interviews(Virtual interviews available for select...

  • Customer Service Representative-Virtual Hiring Process

    2 weeks ago

    Pasay, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱60,000 - ₱120,000 per year

    Customer Service Representative (Travel and Hospitality Account)Location: MOA PasayWork Setup: OnsiteSalary Range: 23,000We are seeking dedicated and service-oriented individuals to join our Travel and Hospitality Account as Customer Service Representatives. In this role, you will assist customers with their travel-related inquiries such as flight bookings,...

  • Entry Level Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines J-K Network Manpower Services Full time ₱144,000 - ₱216,000 per year

    Company Profile:An established business process outsourcing provider offering comprehensive solutions to clients worldwide. The company excels in delivering top-tier customer service, technical support, back-office operations, and specialized services aligned with international standards and client requirements.Position DetailsRole: Customer Service...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines Private Advertiser Full time ₱250,000 - ₱500,000 per year

    About the RoleWe are looking for a Customer Service Representativewho will serve as the primary point of contact for clients, ensuring timely, accurate, and efficient coordination of logistics transactions. The ideal candidate is detail-oriented, service-driven, and experienced in handling logistics operations such as delivery monitoring, shipment tracking,...

  • Customer Service Representative

    2 weeks ago

    Pasay, National Capital Region, Philippines -7655-48cb-a6a6-3ecd0eef8e9d Full time ₱15,000 - ₱30,000 per year

    Roles and ResponsibilitiesInteract with the customers to provide them with the information and assistance they need on our client's products and services over the phone.Create, manage, and drive closure on service requests.Solve problems, communicate, and promptly handle issues requiring special handling through coordination with various internal departments...