IT Support

Job Title: Network Support SpecialistWork Location: Robinsons Cyberscape Gamma, Ortigas, PasigWork Set-up: OnsiteJob OverviewServicePoint is seeking 10 Network Support Specialists to assist a high-profile customer with a network migration project. This is a 3-month, remote, phone-based support role based in Manila, Philippines, providing...

Create an inspiring team environment with an open communication cultureSet clear team goalsDelegate tasks and set deadlinesOversee day-to-day operationMonitor team performance and report on metricsMotivate team membersDiscover training needs and provide coachingListen to team members feedback and resolve any issues or conflictsRecognize high performance and...

Qualifications (with experience in):Network & ConnectivityServer & Systems AdministrationUser Support & Device ManagementApplications & SoftwareDocumentation & ReportingCCTV Setup & Troubleshooting

Serving as the first point of contact for customers seeking assistance through every channel available (phone, email, chat, etc).Knowledgeable and able to communicate effectively to understand the problem and explain its solution.He/she must be customer-oriented and patient to deal with difficult customers.Qualifications:Must be a graduate of 4 years IT...

Job Description:Improve customer service experience, create engaged customers and facilitate organic growth.Take ownership of customers issues and follow problems through to resolutionSet a clear mission and deploy strategies focused towards that missionDevelop service procedures, policies and standards.Keep accurate records and document customer service...

Minimum of 7 years' progressive experience in systems support, IT operations, or banking/financial services, with exposure to retail credit systemsProven track record in leading system support teams and managing end-to-end system operations (preferably ProcessMaker or Loan Origination Systems)Strong knowledge of SQL, ETL tools, and programming/scripting...

We are currently seeking aCustomer Support Representativeto join our growing team. The ideal candidate is service-oriented, has excellent communication skills, and thrives in a fast-paced environment. This role is an excellent opportunity to further develop your career in the customer service field.Qualifications:At least 2nd Year College Level (any...

Title:IT Support Engineer L1Department:Technology OperationsReporting to:IT ManagerEmploymentType: Full â TimeCloud Consoleis a leading provider of innovative IT consulting services and top- IT infrastructure solutions. With a commitment to excellence and a focus on delivering cutting-edge technology to our clients, we empower businesses to thrive in the...

Key Responsibilities:Respond to technical support requests via phone, chat, email, or in person.Diagnose and troubleshoot hardware, software, and network issues.Install, configure, and maintain operating systems, software applications, and peripheral equipment.Support desktop, laptop, printer, and mobile device issues.Provide remote troubleshooting through...

YOUR ROLEOperating under guidance from their manager/team lead, this role will be responsible for the delivery/support of information technology application and configuration of solutions as they relate to assigned business functions. Assist in maintaining and supporting IT applications/infrastructure/solutions in order to contribute to a first-class IT...