IT Helpdesk Support

16 hours ago

Quezon City, National Capital Region, Philippines PCWORX IT Solutions Inc. Full time ₱150,000 - ₱250,000 per year
  • Serving as the first point of contact for customers seeking assistance through every channel available (phone, email, chat, etc).
  • Knowledgeable and able to communicate effectively to understand the problem and explain its solution.
  • He/she must be customer-oriented and patient to deal with difficult customers.

Qualifications:

  • Must be a graduate of 4 years IT related course
  • Fresh Graduate
  • Can converse well in English and engage with clients

Specific Technical Skills:

  • Excellent communication skills, Tech Savvy, Advanced problem-solving and troubleshooting skills.
  • Sense of Urgency, Customer-oriented and cool tempered

Job Types: Full-time, Fixed term, Temporary

Benefits:

  • Company events
  • Paid training

Work Location: In person

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