Account Support Manager
7 days ago
Job Description:
- Improve customer service experience, create engaged customers and facilitate organic growth.
- Take ownership of customers issues and follow problems through to resolution
- Set a clear mission and deploy strategies focused towards that mission
- Develop service procedures, policies and standards.
- Keep accurate records and document customer service actions and discussions.
- Analyse statistics and compile accurate reports.
- Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment.
- Keep ahead of industry's developments and apply best practices to areas of improvement.
- Control resources and utilize assets to achieve qualitative and quantitative targets.
- Adhere to and manage the approved budget Maintain an orderly workflow according to priorities Monitors project's profit and loss.
Job Qualifications:
- Graduate of any IT related course or business admin management course
- With at least experience in Operations Management and in IT Industry
Job Type: Full-time
Benefits:
- Paid training
Education:
- Bachelor's (Preferred)
Experience:
- Account Management: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
-
Accounting Staff
2 weeks ago
Makati City, National Capital Region, Philippines Tangent Support Consulting Corp Full time ₱800,000 - ₱1,200,000 per yearAccounting OfficerLocation:Makati (Hybrid)Employment Type:Full-TimeAbout the RoleWe are looking for a motivated and detail-oriented Accounting Staff to join our team. This role offers an excellent opportunity to grow your knowledge and experience in both accounting, payroll and taxation while working in a collaborative and professional environment.As part of...
-
Seasonal Non-voice Support
7 days ago
Mandaluyong City, National Capital Region, Philippines Support Services Group Full time ₱15,000 - ₱30,000 per yearKey ResponsibilitiesAs a Non-voice Agent, you'll be at the forefront of customer interactions, proactively and reactively handling queries and escalations. Your role will include:Responding to customers concerns and inquiries.Engaging with customers through live chat or email.Keeping customers informed by maintaining updates on new and ongoing...
-
Accounting System Support
7 days ago
Quezon City, National Capital Region, Philippines Belly Rub Pet Services Full time ₱240,000 - ₱360,000 per yearThe Accounting Software Support is responsible for assisting clients in understanding, setting up, and using the company's accounting system. This includes helping clients who purchase the system for their own use and those who outsource accounting services to the company. The role involves providing product demonstrations, guiding clients during...
-
Payroll Job Code Administrator
7 days ago
Quezon City, National Capital Region, Philippines SMA Support Services Full time ₱504,000 - ₱648,000 per yearPrimary TaskCreate, maintain, and manage job codes in the payroll system to support U.S. cost accounting and financial reporting needs.Under guidance from the manager, partner with local Finance and HR teams to align payroll data with organizational structures, payroll standards, and reporting needs.Assist in identifying and resolving payroll discrepancies,...
-
Accounting Manager
4 days ago
Quezon City, National Capital Region, Philippines Abenson Ventures, Inc. Full time ₱1,500,000 - ₱2,500,000 per yearAbout the role Abenson Ventures, Inc. is seeking an experienced Accounting Manager to join our growing team in Quezon City, Metro Manila. As Accounting Manager, you will be responsible for overseeing all financial operations and ensuring the accuracy and timeliness of financial reporting. This is a full-time role within our dynamic organisation.What you'll...
-
Account Manager
2 weeks ago
Quezon City, National Capital Region, Philippines Intelassist Full time ₱50,000 - ₱85,000Employment Type: Full-Time EmploymentWork Setup: Onsite onboarding for a two to four weeks, followed by a transition to a remote setup.Work Schedule: Night Shift (Following U.S. Eastern Time Zone)Location: Eastwood, Libis, Quezon CitySalary Package: 50,000 PHP to 85,000 PHP/MonthlyPosition Overview:We are seeking a proactive and technically-minded Account...
-
Manager, Simcorp Support
2 weeks ago
Quezon City, National Capital Region, Philippines Manulife Full time ₱60,000 - ₱120,000 per yearTheSimcorp Support Manageracts as a Point-Of-Escalation with various stakeholders to ensure that SimCorp Dimension (SCD) users have a stable, reliable and high performing IBOR. The successful candidate will be accountable in leading and performing the team's daily operations and providing support to business users in addressing moderate to complex business...
-
Accounting Manager
2 days ago
Quezon City, National Capital Region, Philippines Robinsons Retail Holdings, Inc. Full time ₱900,000 - ₱1,200,000 per yearKey Responsibilities:Handle the overall management and supervision of the accounting departmentReview financial statements and prepare reports for upper managementEstablishing and enforcing proper accounting methods, policies and proceduresSupport audit activities and ensure compliance to audit requirementsContribute to a high-performing Accounting...
-
Accounting Manager
1 week ago
Quezon City, National Capital Region, Philippines FILSCAP Full time ₱900,000 - ₱1,200,000 per yearAccounting Manager Location:Sct. Rallos Quezon CityJoin FILSCAP as ACCOUNTING MANAGERThe Filipino Society of Composers, Authors and Publishers (FILSCAP) is the Philippines' leading and sole collective management organization for Filipino music creators. With global partnerships—including ASCAP, BMI, and CISAC—we ensure royalty collection and rights...
-
Loan Administration Support
7 days ago
Mandaluyong City, National Capital Region, Philippines Outsource Broker Support Full time ₱60,000 - ₱80,000 per yearYou will be required to assist in all aspects of the mortgage broking and lending administration processes, which may at times extend beyond the duties listed below.Managing the day-to-day loan process, such as following up to chase outstanding documentation, packaging loans, and liaising with lenders to efficiently support your clients processes.This will...