Call Center Representative

2 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines MicroSourcing Full time ₱200,000 - ₱400,000 per year

Discover your 100% YOU with MicroSourcing

Position: Call Center Representative (Intermediate)

Work setup/Shift Schedule: Work From Home | Nightshift

Why join MicroSourcing?

You'll have:

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

Overview: We're looking for motivated callers to follow up with business owners who applied for a line of credit. You'll use our CRM and dialer system to make calls, read from a script, and send pre-created emails to potential clients.

Responsibilities:

  • Call business owners using our CRM and dialer
  • Follow a provided call script
  • Send pre-written follow-up emails
  • Log all activity and notes in the CRM

What You Need:

Non-negotiables

  • Previous experience in finance, bank, loan processing
  • Comfortable making outbound calls
  • Basic computer and CRM navigation skills
  • Clear communication and attention to detail

Preferred skills/expertise:

  • Experience working with small business owners or B2B clients.

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

*Terms & conditions apply

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