
Customer Service Representative
24 hours ago
We areseeking highly motivated and customer-focused individuals to join our dynamic call centre team as Customer Service Representatives. This full-time role is based in Cagayan de Oro City and offers an attractive relocation package for those open to relocating.
What you'll be doing
- Providing excellent customer service and support to our clients via inbound and outbound calls
- Handling a wide range of customer inquiries and resolving issues in a timely and efficient manner
- Updating customer records and maintaining accurate documentation
- Identifying opportunities to cross-sell and upsell our products and services
- Contributing to the continuous improvement of our call centre operations
What we're looking for
- Previous experience in a call centre or customer service environment
- Strong communication and interpersonal skills, with the ability to build rapport with customers
- Excellent problem-solving and critical thinking abilities
- Proficiency in English, both written and verbal
- Familiarity with common call centre software and systems
- A passion for delivering outstanding customer experiences
Apply now
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