Key Account Manager

2 days ago

Makati City, National Capital Region, Philippines VITRO, Inc. Full time ₱60,000 - ₱873,000 per year

Job Description:

  • Account Management: Build and maintain strong relationships with enterprise clients and global/local partners. Engage with C-level executives to align solutions with client needs and ensure customer satisfaction and retention.
  • Sales Support & Enablement: Assist in developing and closing sales opportunities, participate in client meetings, and provide strategic support to partners throughout the sales cycle.
  • Order & Process Management: Oversee accurate and timely processing of service orders. Coordinate with internal teams and manage order status, supply chain efficiency, and risk identification.
  • Sales Strategy & Planning: Develop and implement sales strategies in collaboration with partners. Drive business growth through joint initiatives and performance analysis.
  • Partner Training & Enablement: Organize training sessions and provide sales tools and insights to empower partners with deep product knowledge.
  • Performance Tracking & Reporting: Monitor KPIs, prepare sales reports and forecasts, and resolve partner-related challenges.
  • Market Intelligence: Stay updated on industry trends, customer feedback, and competitor activity. Provide insights to product and marketing teams to support continuous improvement.

Job Qualifications:

  • Bachelor's degree in Information Technology, Business Administration, Marketing, or any related field.
  • At least 10 years of experience in sales, business development, or partner/channel management—preferably in the IT or data center industry.
  • Proven success in managing top-tier enterprise accounts and driving revenue growth.
  • Strong background in developing and executing strategic sales plans.
  • Deep understanding of the data center and IT services industry, including AI, IoT, and regulatory frameworks.
  • Expert in strategic account management, high-level negotiation, and long-term client engagement.
  • Skilled in handling high-value deals and building trusted advisor relationships with key clients.
  • Proficient in CRM tools and data-driven sales forecasting.
  • Financial acumen, including ROI analysis and budget oversight for large-scale enterprise accounts.
  • Ability to lead, mentor, and guide account managers and cross-functional teams.
  • Relevant certifications in sales, IT, or data center technologies are an advantage.

Job Type: Full-time

Pay: Php60, Php73,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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