Collections Specialist
5 days ago
What you will do:
- Monitor and reporting accounts receivable balances
- Perform pre-due and overdue collection activities
- Contact the customers to obtain payment statuses
- Facilitate the identification and resolution of any customer disputes
- Reconcile open balances and investigating differences between the payments and invoices
- Find and send requested documents to the customers
- Participate in conference calls with internal and external stakeholders
- Cooperate with Customer Payments Team to allocate all incoming payments on time
- Raise key and most important topics with the Accounts Receivable Supervisor
- Participate in legal cases related to collection
- Collaborate with Team Members in order to solve common and most complex tasks
- Prepare AR overdue reports and root cause analysis
- Close coordination with Sales Team for problematic accounts
What we are looking for:
- Bachelor's Degree
- Any four-year course, preferably businesses related
- 2 to 3 years of work experience in a similar role, preferably with SSC experience
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