Operations Specialist

3 days ago

Pasay, National Capital Region, Philippines MicroSourcing Full time

Discover your 100% YOU with MicroSourcing
Position:
People and Partnership Account Specialist
Location:
MOA, Pasay
Work setup & shift:
Onsite | Dayshift
Why join MicroSourcing?
You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses*
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Operations Associate, You Will
Be in-charge of collecting and updating employee data needed by the supervisors in decision making. They are also in-charge of all other administrative duties such as printing and filling out of forms and other documents. They are also responsible for the execution of short term projects under the department. Some specialists may be assigned to assist the account managers.

  • Help the People and Partnerships Account Managers monitor and track the daily attendance
  • Monitor and track daily schedule compliance -Manages and updates employee records
  • Manages and updates project records -Liaise with other departments to ensure that all requests are completed on time
  • Process and client projects such as data encoding, content writing, transcription, research, and analysis.
  • Assist in disseminating information to employees like updates on policies and company events.
  • Create, maintain and administer schedules for outsourced staff, in coordination with the team leaders/supervisors
  • Update statistical reports used in management decision-making with the help of the Reports Analyst – particularly attendance reports and trends, schedule adherence and other reports that may be useful in operations planning and management
  • All other duties as assigned

What You Need:
Non-negotiables

  • With at least 6 months of relevant experience
  • Open to Fresh Graduates
  • Excellent written and Oral skills
  • Excellent MS office skills
  • Tech savvy
  • Flexible
  • Leadership experience in school is a plus
  • Must be amenable to working dayshift in MOA, Pasay

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

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