Business Process Manager

3 days ago

Makati City, National Capital Region, Philippines The Moment Group of Restaurants Full time $104,000 - $130,878 per year

Overview:

We're seeking a highly experienced Business Process/Process Engineer with a strong background across industries such as Food & Beverage, Technology, Manufacturing, and Logistics. This role is key in optimizing operations, eliminating inefficiencies, and leading continuous improvement across the organization.

Key Responsibilities:

  • Lead end-to-end process mapping across business functions; document current processes and identify areas for improvement
  • Develop clear, concise, and compliant procedure documentation
  • Identify bottlenecks and inefficiencies through data analysis, stakeholder interviews, and observation
  • Design and implement solutions to improve efficiency, quality, cost, and resource use
  • Collaborate with Operations, IT, Supply Chain, and other departments to align improvements
  • Establish and monitor KPIs; report progress to leadership
  • Promote a continuous improvement culture and mentor team members on methodologies
  • Create business cases for process changes, including cost-benefit and risk assessments
  • Stay updated on industry best practices, technologies, and regulatory requirements

Preferred Qualifications & Skills:

  • 5+ years of experience in process engineering or similar roles with a proven record of successful initiatives
  • Proficient in process mapping (SIPOC, Value Stream Mapping), professional documentation, and root cause analysis
  • Strong project management and multitasking capabilities
  • Lean Six Sigma certification (Green/Black Belt preferred)
  • Effective communicator with strong stakeholder engagement skills
  • Familiarity with ERP systems (Business Central, SAP, Oracle, NetSuite)
  • Exposure to automation tools (RPA, UiPath, N8N), AI applications, and restaurant systems
  • Experience in supply chain processes and conducting IT, cybersecurity, and operational audits
  • Skilled in Visio, Lucidchart, ARIS, Signavio, Excel, Minitab, Tableau
  • Bachelor's degree in Industrial, Chemical, or Mechanical Engineering or related field (Master's is a plus)

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