Business Process Manager
3 days ago
Overview:
We're seeking a highly experienced Business Process/Process Engineer with a strong background across industries such as Food & Beverage, Technology, Manufacturing, and Logistics. This role is key in optimizing operations, eliminating inefficiencies, and leading continuous improvement across the organization.
Key Responsibilities:
- Lead end-to-end process mapping across business functions; document current processes and identify areas for improvement
- Develop clear, concise, and compliant procedure documentation
- Identify bottlenecks and inefficiencies through data analysis, stakeholder interviews, and observation
- Design and implement solutions to improve efficiency, quality, cost, and resource use
- Collaborate with Operations, IT, Supply Chain, and other departments to align improvements
- Establish and monitor KPIs; report progress to leadership
- Promote a continuous improvement culture and mentor team members on methodologies
- Create business cases for process changes, including cost-benefit and risk assessments
- Stay updated on industry best practices, technologies, and regulatory requirements
Preferred Qualifications & Skills:
- 5+ years of experience in process engineering or similar roles with a proven record of successful initiatives
- Proficient in process mapping (SIPOC, Value Stream Mapping), professional documentation, and root cause analysis
- Strong project management and multitasking capabilities
- Lean Six Sigma certification (Green/Black Belt preferred)
- Effective communicator with strong stakeholder engagement skills
- Familiarity with ERP systems (Business Central, SAP, Oracle, NetSuite)
- Exposure to automation tools (RPA, UiPath, N8N), AI applications, and restaurant systems
- Experience in supply chain processes and conducting IT, cybersecurity, and operational audits
- Skilled in Visio, Lucidchart, ARIS, Signavio, Excel, Minitab, Tableau
- Bachelor's degree in Industrial, Chemical, or Mechanical Engineering or related field (Master's is a plus)
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