Business Process Manager

4 days ago

Makati City, National Capital Region, Philippines Private Advertiser Full time ₱104,000 - ₱130,878 per year

The Business Process Manager is responsible for ensuring that the gathering of information from stakeholders to map out the entire process is conducted based on suitable elicitation techniques. Business Process Manager will ensure that documentation/creation of the Company Processes, Policies, and Procedures meet standard characteristics of an effective Business Process Document, and identifies/recommends areas for process re-engineering. On an annual basis, the BP Manager ensures that significant Company processes are accounted for in the documentation.

QUALIFICATIONS:

  • Graduate of BS Industrial Engineering, Management or any related field is preferred but not required
  • At least 4-5 years of work experience as a Manager in the Business Process Department or any closely related Department
  • Knowledgeable in Microsoft Office Application (Visio, Excel, Word, Powerpoint) and Microsoft Teams
  • Must be skilled in process mapping and information gathering from stakeholders
  • Must be a critical thinker and detail-oriented
  • With strong communication skills and comfortable working with a variety of stakeholders
  • Experience in Retail and exposure to project management is a must

JOB RESPONSIBILITIES:

  • Ensures that department goals/objectives are communicated with all team members
  • Leads the team in the elicitation of information from the process owners to ensure complete documentation of the process/es.
  • Finalizes and endorses for approval process improvement and provides assistance to process owners in identifying gaps and improving existing processes
  • Reviews process documentation in collaboration with BP Specialist, Process Owners, and Senior Management
  • Aligns all documented processes with all stakeholders and ensures adequate process cascade and training of process improvement and standardization initiatives before implementations are conducted
  • Implements Business Process Document Management

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