Medical Virtual Assistant

2 hours ago

Cebu City, Central Visayas, Philippines RemoteRaven Full time ₱1,200,000 - ₱2,400,000 per year

ADMINISTRATIVE MEDICAL SUPPORT – REMOTE (FULL TIME)


About the Role

We are seeking an experienced medical administrative professional to support patient scheduling, registration, insurance verification, medical records management, and day-to-day clinic communication. This role ensures smooth clinic operations, accurate documentation, and high-quality patient support in a fast-paced healthcare environment.


Key Responsibilities
Appointment Management
  • Call patients to confirm appointments.
  • Check copay requirements before scheduled visits.
  • Ensure previous sleep studies and office notes are obtained before the visit.
  • Schedule, reschedule, and cancel appointments as needed.
Patient Registration
  • Contact new patients to collect demographic details and enter them into CareCloud.
  • Verify patient eligibility and insurance benefits, including direct calls to insurance providers when needed.
  • Confirm whether prior authorization is required.
  • Ask key questions regarding the patient's current condition.
  • Link sleep studies and records to AirView.
  • Communicate with DME providers as required.
Front Desk / Receptionist Duties
  • Answer patient inquiries and incoming calls.
  • Follow up with facilities and doctors' offices regarding pending requests or information.
  • Contact insurance provider hotlines for assistance or clarification.
Administrative Support
  • Execute assigned daily tasks and manage inbox responsibilities.
  • Attend practice meetings.
  • Call offices, facilities, and partners to coordinate ongoing administrative requirements.
Medical Records Management
  • Send referral letters and updates.
  • Forward referrals to external providers.
  • Handle faxing, emailing, and documentation distribution.
  • Upload medical records, including sleep study results.
  • Send messages or attachments through CareCloud.

Qualifications
  • Registered Nurse (RN) preferred.
  • Strong communication skills, both written and verbal.
  • Experience in medical administration, patient coordination, or clinical back-office operations highly beneficial.

Employment Details
  • Full Time
  • Remote role

How to Apply

Send your resume to:

Email Subject Line:

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