Medical Administrative Assistant/CSR

2 days ago

Cebu City, Central Visayas, Philippines RemoteRaven Full time ₱900,000 - ₱1,200,000 per year

Job Title: Medical Administrative Assistant / Customer Service Representative

Location: Remote

Salary: Competitive, based on experience

Employment Type: Full-Time

About Us:

We provide high-quality patient care through virtual and in-clinic support. Join our team to help manage patient schedules, optimize administrative operations, and ensure smooth day-to-day healthcare delivery.

What We Offer:

  • Fully remote work opportunity
  • Full-time schedule
  • Collaborative team environment
  • Opportunity to develop skills in patient coordination and medical administration

Key Responsibilities:

1. Scheduling & Patient Coordination (50%)

  • Monitor provider schedules in Athenahealth to ensure full and accurate coverage
  • Reschedule patients as needed and backfill new or changed provider appointments
  • Identify and correct scheduling errors or inappropriate bookings
  • Make outgoing calls for appointment scheduling, confirmations, and rescheduling
  • Serve as backup for incoming patient calls when required
  • Ensure appointment confirmations are accurately logged

2. Administrative & Clerical Support (50%)

  • Assist the Assistant Administrator and Director of Operations with administrative tasks
  • Perform clerical duties such as document preparation, filing, and data entry
  • Support internal scheduling and communications for leadership
  • Manage smaller administrative projects to streamline operations
  • Assist with reporting, tracking, and other coordination tasks as assigned

Qualifications:

  • Experience with Athenahealth EHR is required
  • Previous experience in medical administration, patient scheduling, or customer service
  • Strong organizational, multitasking, and problem-solving skills
  • Excellent verbal and written communication
  • Proficiency in Microsoft Office Suite or Google Workspace
  • Professional, empathetic phone etiquette with patients
  • Ability to adapt quickly in a fast-paced clinical environment

How to Apply:

Send your application to

with the subject line:

JobStreet Applicant | Medical Administrative Assistant / CSR | [Your Full Name]

  • Administrative Assistant

    1 week ago

    Cebu City, Central Visayas, Philippines Planet Earth Healthcare Inc. Full time ₱144,000 - ₱600,000 per year

    Administrative Assistant / Medical Office Assistant (MOA)(Smarthealthcare & Wellspring) – Remote, Full-TimePosition Summary:We are seeking a detail-oriented and motivated Administrative Assistant / Medical Office Assistant (MOA) to provide essential administrative and operational support to our Smart Healthcare Specialty, Wellspring, and Home Monitoring...

  • Medical Transcriptionist

    4 days ago

    Cebu City, Central Visayas, Philippines Southwestern University Medical Center Full time ₱216,000 per year

    Southwestern University Medical Center, a Mount Grace partner and a tertiary general hospital that is committed to providing quality and reliable health services is looking for a detail-oriented MEDICAL TRANSCRIPTIONIST.The primary role of the MEDICAL TRANSCRIPTIONIST is the accurate filling out of PhilHealth CF4 claims form and overall assistance in...

  • CSR| Administrative Support Associate- CEBU BASED

    1 week ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time $104,000 - $130,878 per year

    We are looking for a Customer Service Representative (CSR) to join our team in Cebu City. In this role, you will be the first point of contact for our customers, handling calls, chats, or emails to resolve concerns and provide accurate information. Your goal is to deliver exceptional service, maintain customer satisfaction, and ensure a smooth experience...

  • CSR - Healthcare, Retail, & Airline Account

    1 week ago

    Cebu City, Central Visayas, Philippines The HIRD Corp. Full time ₱150,000 - ₱250,000 per year

    Be part of a company where your skills make an impact We're hiring CSRs for Healthcare, Medical, Retail, and Airline accounts. Whether you enjoy assisting patients, supporting travelers, or providing excellent shopping experiences, we've got a role that fits you.Qualifications:HS old curriculum graduates, SHS/College graduates, with at least 2 years/4...

  • Hiring CSR @ Cebu

    1 week ago

    Cebu City, Central Visayas, Philippines Find HR PH Full time ₱324,000 per year

    About the role We are seeking passionate and driven Customer Service Representatives (CSRs) to join our team in Cebu City, Cebu. As a CSR, you will be responsible for providing exceptional customer service to our clients, handling inquiries, and assisting with car insurance-related needs. This full-time position offers a competitive salary package of 27K...

  • CSR - Healthcare, Retail, & Airline Account

    1 week ago

    Cebu City, Central Visayas, Philippines HIRD SERVICES PVT. LTD. Full time ₱216,000 - ₱288,000 per year

    Be part of a company where your skills make an impact We're hiring CSRs for Healthcare, Medical, Retail, and Airline accounts. Whether you enjoy assisting patients, supporting travelers, or providing excellent shopping experiences, we've got a role that fits you.Qualifications:HS old curriculum graduates, SHS/College graduates, with at least 2 years/4...

  • Medical Scribe

    6 days ago

    Cebu City, Central Visayas, Philippines Hirebiz Med Full time ₱300,000 - ₱384,000 per year

    We are looking for a detail-oriented Medical Scribe to join our team. In this role, you will work closely with healthcare providers to accurately document patient encounters, ensuring efficiency and quality in medical records.Responsibilities:Accurately transcribe provider-patient interactions into electronic medical records (EMR).Update patient charts with...

  • CSR Admin

    2 weeks ago

    Cebu City, Central Visayas, Philippines BENBY ENTERPRISES, INC Full time ₱60,000 - ₱120,000 per year

    Duties and Responsibilities:Handles the purchase order retrieval from vendor portals as well as coordination with relevant portal service providers.Provides CSR with relevant information through regular bulletins, announcements, and important notifications.Supports the Customer Service Supervisor in various customer service concerns and order processing...

  • CSR – HS/SHS Grad

    2 weeks ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    HIRING: Customer Service Representative (CSR) – HS/SHS Grad | 6 Mos BPO Exp | Start Oct 12Job Highlights: Start your BPO career this October 12 Accepts HS/SHS Graduates 6 Mos BPO Exp Required Fast hiring & training processJoin our team as a Customer Service RepresentativeHandle calls or chats, assist customers, and deliver excellent service. Perfect for...

  • CSR-Health care account/Cebu IT PARK/up to 35k incentives/virtual process

    1 week ago

    Cebu City, Central Visayas, Philippines CORPORATE VISIONS INC Full time ₱25,000 - ₱35,000 per year

    Customer Service Representative (CSR) – IT Park, Cebu CityA leading provider of contact center services is currently hiring Customer Service Representatives (CSRs) to join our growing team in IT Park, Cebu City. In this role, you will be part of a dynamic group supporting clients in the healthcare industry, helping to deliver excellent customer service and...