Medical Administrative Assistant/CSR

3 days ago

Cebu City, Central Visayas, Philippines RemoteRaven Full time ₱900,000 - ₱1,200,000 per year

Job Title: Medical Administrative Assistant / Customer Service Representative

Location: Remote

Salary: Competitive, based on experience

Employment Type: Full-Time

About Us:

We provide high-quality patient care through virtual and in-clinic support. Join our team to help manage patient schedules, optimize administrative operations, and ensure smooth day-to-day healthcare delivery.

What We Offer:

  • Fully remote work opportunity
  • Full-time schedule
  • Collaborative team environment
  • Opportunity to develop skills in patient coordination and medical administration

Key Responsibilities:

1. Scheduling & Patient Coordination (50%)

  • Monitor provider schedules in Athenahealth to ensure full and accurate coverage
  • Reschedule patients as needed and backfill new or changed provider appointments
  • Identify and correct scheduling errors or inappropriate bookings
  • Make outgoing calls for appointment scheduling, confirmations, and rescheduling
  • Serve as backup for incoming patient calls when required
  • Ensure appointment confirmations are accurately logged

2. Administrative & Clerical Support (50%)

  • Assist the Assistant Administrator and Director of Operations with administrative tasks
  • Perform clerical duties such as document preparation, filing, and data entry
  • Support internal scheduling and communications for leadership
  • Manage smaller administrative projects to streamline operations
  • Assist with reporting, tracking, and other coordination tasks as assigned

Qualifications:

  • Experience with Athenahealth EHR is required
  • Previous experience in medical administration, patient scheduling, or customer service
  • Strong organizational, multitasking, and problem-solving skills
  • Excellent verbal and written communication
  • Proficiency in Microsoft Office Suite or Google Workspace
  • Professional, empathetic phone etiquette with patients
  • Ability to adapt quickly in a fast-paced clinical environment

How to Apply:

Send your application to

with the subject line:

JobStreet Applicant | Medical Administrative Assistant / CSR | [Your Full Name]

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