Virtual Medical Receptionist

3 days ago

Manila, National Capital Region, Philippines STAFFVIRTUAL Full time ₱900,000 - ₱1,200,000 per year

Job Title: Virtual Medical Receptionist (Remote)

About the Client: Our client is a well-established U.S.-based healthcare provider specializing in skin health and treatment. They are recognized for their patient-focused approach, compassionate team, and commitment to delivering high-quality care in a supportive environment.

Overview: The Virtual Receptionist serves as the first point of contact for patients, providing a welcoming and efficient experience over the phone and through digital channels. This remote role is crucial in supporting smooth practice operations and ensuring excellent patient service on behalf of our U.S.-based healthcare client.

Responsibilities:

  • Appointment Scheduling & Coordination
  • Answer and manage a high volume of inbound calls using the Weave softphone system
  • Schedule, reschedule, and cancel patient appointments in the EMR system (Athena)
  • Fill cancelled slots promptly and manage waiting lists
  • Send appointment confirmations and reminders via phone, text, or email
  • Patient Communication & Support
  • Provide friendly, accurate information to patients regarding services, policies, and appointment logistics
  • Gather and verify patient demographics and insurance information
  • Support pre-authorization processes as needed
  • Document patient interactions accurately in the EMR
  • Collaboration & Admin Support
  • Coordinate with onsite/admin staff for any tasks requiring physical presence
  • Relay messages to the appropriate staff members promptly
  • Maintain confidentiality and comply with HIPAA guidelines

Qualifications:

  • At least 3 years of experience in customer service, preferably in a medical /healthcare setting.
  • Experience in dermatology or specialty practices is a plus.
  • Hands-on experience with EMR systems (Athena experience is a plus).
  • Familiarity with phone systems/softphones (Weave experience is a plus).
  • Strong organizational skills and ability to manage multiple tasks simultaneously.
  • Excellent verbal and written communication skills.
  • Knowledge of insurance verification and pre-authorization processes.

Schedule: GY shift / 8:30 AM to 5:30 PM EST

Setup: Remote / WFH

Why Join STAFFVIRTUAL?

  • Competitive compensation and benefits package

  • HMO Day 1 + FREE dependent coverage

  • De minimis and allowances
  • Attendance bonus
  • Paid time offs
  • Company-provided work setup (laptop, monitor, accessories)
  • Training, career growth, and global exposure
  • A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL

  • Virtual Medical Receptionist

    1 week ago

    Manila, National Capital Region, Philippines InsideOut Full time ₱720,000 - ₱800,000 per year

    IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"JOB TITLEVirtual Medical ReceptionistJOB IDGIURICINDUSTRYMedicalLOCATIONLATAM / PHJOB STATUSFull TimeWORK SCHEDULE8:00am to...

  • Virtual Medical Receptionist

    1 week ago

    Manila, National Capital Region, Philippines Inside Out Full time ₱6 - ₱8

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB TITLEVirtual Medical ReceptionistJOB IDGIURICINDUSTRYMedicalLOCATIONLATAM / PH JOB STATUSFull TimeWORK SCHEDULE8:00am...

  • Virtual Medical Receptionist

    7 days ago

    Manila, National Capital Region, Philippines Inside Out Full time ₱50,400 - ₱67,200 per year

    ** IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED: C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT. " PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH" JOB TITLE Virtual Medical Receptionist JOB ID GIURIC INDUSTRY Medical LOCATION LATAM / PH JOB STATUS Full Time WORK...

  • Medical Virtual Assistant

    2 weeks ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time $15,000 - $30,000 per year

    This is a remote position.Virtual Rockstar is looking for a full-time Medical Virtual Assistant to support a well-established boutique physical therapy and fitness practice based in California. Known for their high-touch, individualized care, this practice has earned an outstanding reputation in the community, with strong referrals from local physicians and...

  • Medical Receptionist

    2 days ago

    Manila, National Capital Region, Philippines BruntWork Full time ₱150,000 - ₱250,000 per year

    This is a remote position. Schedule: Monday–Thursday, 9:00 AM–3:00 PM PST (1-hour unpaid break) Client Timezone: Lake Oswego, OR Total Weekly Hours: 20 HoursBecome part of a thriving Medical Receptionist that's redefining accessible mental health services. This fully remote organization is dedicated to providing compassionate, patient-centered care to...

  • Receptionist (Virtual)

    2 days ago

    Manila, National Capital Region, Philippines Y5staffing Full time ₱25,000 - ₱60,000 per year

    What you'll be doingGreet and welcome all visitors, clients, and employees in a friendly and professional mannerManage incoming phone calls, take messages, and direct calls to the appropriate person or departmentProvide administrative support, such as scheduling appointments, managing calendars, and handling general correspondencePerform other duties as...

  • Clinic Receptionist

    2 weeks ago

    Manila, National Capital Region, Philippines Diltex Mart Full time ₱250,000 - ₱350,000 per year

    About UsJan Medical Group is a premier medical and weight-loss clinic committed to delivering high-quality, patient-centered care. We combine professionalism, innovation, and compassion to help our patients achieve their health and wellness goals.We are currently looking for a Clinic Receptionist with an HRM (Hotel and Restaurant Management) background who...

  • Medical Virtual Assistant

    3 days ago

    Manila, National Capital Region, Philippines Transpeed Communications Full time ₱300,000 - ₱450,000 per year

    About the role Transpeed Communications is seeking a dedicated and organized Medical Virtual Assistant to join our team in Ortigas City, Metro Manila.This is a part-time role with flexible work options for the right candidate.Schedule: Sunday to Monday, Philippine Time, 9 hours per day.(Note: There may be an opportunity to transition to a full-time position...

  • Medical Biller

    2 days ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time ₱400,000 - ₱600,000 per year

    This is a remote position.Virtual Rockstar is hiring a full-time, Medical Biller to support the billing operations of a growing pediatric therapy billing team located in Arizona. If you're experienced with insurance claims, detail-obsessed, and ready to make a meaningful impact on patient care behind the scenes, we want to meet youAbout our client:This...

  • Medical Biller

    1 week ago

    Manila, National Capital Region, Philippines Virtual Rockstar Full time $40,000 - $60,000 per year

    This is a remote position.Virtual Rockstar is hiring a Medical Biller on behalf of a pediatric therapy clinic that provides occupational, speech, and developmental therapy services.The Medical Biller will be responsible for overseeing the full billing cycle — from claim submission to payment posting and collections. This role requires someone with strong...