IT Technical Support

Job Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...

Technical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...

As a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...

Job descriptionBachelors degree in IT, CS, or any Computer related courses only3 years of experience as Technical / Helpdesk /3 years of experience in CITRIXExperience in handling Infrastructure (network & servers) and Application (system, application and cloud) issuesFollow ITIL Practices (Incident & Problem Management and Change management)Uses ticketing...

We are ActionLabsWe offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.With more than a decade of experience, trusted technology partners, nationwide presence, and a team...

Work Setup: Full OnsiteLocation: Makati CityWe are seeking a Technical Lead to oversee and guide our technical teams in delivering high-quality solutions. The ideal candidate will bring strong leadership, technical expertise, and industry knowledge, particularly in the financial services domain.Qualifications:Experience:At least 2 years of experience in a...

Company DescriptionIT Managers, Inc. is an IT Consulting Firm dedicated to providing cost-effective solutions for clients by delivering the right people with the right skills. Our focus is on meeting client needs with precision and efficiency, ensuring optimal outcomes through strategic services. Based in Makati, we leverage a deep understanding of the...

Technical Support Duties/Responsibilities• Perform presales visits and presentations, promote the technical aspects of Quandatics' solutions and benefits of analytical use cases to prospective clients• Develop solutions together with the Technical Team based on Client requirements• Opportunity to conduct professional analytics training classes•...

Job Title: Network Support SpecialistWork Location: Robinsons Cyberscape Gamma, Ortigas, PasigWork Set-up: OnsiteJob OverviewServicePoint is seeking 10 Network Support Specialists to assist a high-profile customer with a network migration project. This is a 3-month, remote, phone-based support role based in Manila, Philippines, providing...

We are looking for a reliable and tech-savvyIT Technical Supportprofessional to provide first-level support to users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations. The ideal candidate is not only technically skilled but also hasgood to excellent communication skills, serving as the go-to person for resolving technical...