IT Technical Support
7 days ago
We are looking for a reliable and tech-savvy
IT Technical Support
professional to provide first-level support to users, troubleshoot hardware and software issues, and ensure smooth day-to-day IT operations. The ideal candidate is not only technically skilled but also has
good to excellent communication skills
, serving as the go-to person for resolving technical problems and delivering outstanding service across the organization.
This role requires working on-site daily in Makati City and being comfortable with a shifting schedule, including possible graveyard shifts, weekends, and holidays.
Key Responsibilities
- Provide technical support to end-users via phone, email, or in person
- Diagnose and troubleshoot hardware, software, network, and printer issues
- Set up, configure, and maintain desktops, laptops, and other IT equipment
- Install and update software and operating systems
- Support user accounts, passwords, and access rights (Active Directory, O365, etc.)
- Perform routine maintenance, backups, and system updates
- Document support tickets, solutions, and procedures in the helpdesk system
- Escalate unresolved issues to higher-level support when necessary
- Assist with IT onboarding/offboarding of staff, including setup and recovery of devices
- Maintain inventory of IT hardware and software licenses
- Ensure compliance with company IT policies and security standards
Requirements
- Associate's or Bachelor's degree in IT, Computer Science, or a related field
- 1–3 years of experience in IT support or help desk role (fresh graduates with strong technical aptitude and excellent communication skills are welcome to apply)
- Strong knowledge of Windows OS, Microsoft Office 365, and basic networking
- Familiarity with Active Directory, remote support tools, and ticketing systems
- Good to excellent verbal and written communication skills
, with a strong customer-service mindset - Ability to work under pressure and manage multiple tasks
- Must be willing to work on-site daily in Makati City
- Amenable to a shifting schedule, including graveyard shifts, weekends, and holidays
-
L2 Technical Support Engineer
3 days ago
Makati City, National Capital Region, Philippines ESOL IT SERVICES INC. Full time ₱900,000 - ₱1,200,000 per yearJob Description:As an L2 Technical Support Engineer, you will serve as a key escalation point for advanced hardware, software, and network-related issues. You will collaborate with internal teams to resolve complex technical problems, ensure excellent customer service, and maintain high service standards.Key Responsibilities:Provide advanced support for...
-
Technical Recruiter
3 weeks ago
Makati City, National Capital Region, Philippines IT Managers, Inc. Full timeRole DescriptionThis is a contract role for a Technical Recruiter at IT Managers, Inc. The Technical Recruiter will be responsible for the full-life cycle recruiting process, which includes sourcing candidates, conducting interviews, and managing the hiring process. This is a hybrid role, located in Makati, with some work from home acceptable. The recruiter...
-
Technical Recruiter
3 days ago
Makati City, National Capital Region, Philippines IT Managers, Inc. Full time ₱900,000 - ₱1,200,000 per yearCompany DescriptionIT Managers, Inc. is an IT Consulting Firm dedicated to providing cost-effective solutions for clients by delivering the right people with the right skills. Our focus is on meeting client needs with precision and efficiency, ensuring optimal outcomes through strategic services. Based in Makati, we leverage a deep understanding of the...
-
Technical Support Professional-AMS
3 days ago
Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱300,000 - ₱360,000 per yearTechnical Support Professional-AMS (EUC-ODC)2 to 5 years of professional experience; L1 Incident handling;User issue troubleshootingEscalate to EUCDirectly reach out to the users; Daily HealthchecksComply Healthcheck reportCheck incidentCompile Reports and alerts; VM MonitoringLog analysis o Review and Montioring;Security Alerts handlingDefender Alerts1LOD...
-
Technical Architect
2 weeks ago
Makati City, National Capital Region, Philippines IT Managers Inc Full time ₱1,080,000 - ₱1,440,000 per yearCandidate must possess at least a Bachelor's/College Degree, Computer Science/Information Technology, Engineering (Computer/Telecommunication) or equivalent.2 year (s) up experience as Technical Architect.Must have experience in Banking Industry/Financial/Fintech.Must have strong experience leading a technical team.Applicants must be willing to work in BGC,...
-
Mid Technical Lead
1 day ago
Makati City, National Capital Region, Philippines IT Managers Inc Full time ₱1,200,000 - ₱1,440,000 per yearPosition OverviewWe are looking for an experienced Technical Lead to provide hands-on leadership in designing, developing, and delivering technology solutions. The Technical Lead will be responsible for guiding technical teams, ensuring best practices in solution delivery, and aligning technical initiatives with business needs—particularly within the...
-
Technical Support Tier I
3 days ago
Mandaluyong City, National Capital Region, Philippines GOODMAN SUPPORT SERVICES INC. Full time ₱150,000 - ₱250,000 per yearAs a Technical Support Tier I, you will serve as the first line of defense in maintaining service reliability and operational performance across network, application, and infrastructure layers. You will be responsible for monitoring systems, detecting service issues, performing initial triage, and escalating to the appropriate technical teams. This role...
-
Mid Technical Architect
1 day ago
Makati City, National Capital Region, Philippines IT Managers Inc Full time ₱1,200,000 - ₱1,800,000 per yearPosition OverviewWe are seeking an experienced Technical Architect to design, develop, and implement robust technical solutions while ensuring alignment with business requirements and industry best practices. The Technical Architect will lead solution delivery initiatives, oversee technical teams, and play a critical role in defining system architecture for...
-
Technical Lead
3 days ago
Makati City, National Capital Region, Philippines IT Managers, Inc. Full time ₱1,500,000 - ₱2,500,000 per yearCompany DescriptionIT Managers, Inc. is an IT Consulting Firm dedicated to providing cost-effective solutions for clients by delivering the right people with the right skills. We specialize in matching highly skilled professionals with businesses in need of IT expertise. Our focus is on optimizing our clients' technology investments and improving operational...
-
IT Technical Support Specialist Technical
3 weeks ago
Makati City, National Capital Region, Philippines Cartrack Holdings Limited Full timeWe area leading global SaaS company in smart mobility and telematics, serving over 2 million users across 23+ countries. We provide real-time vehicle tracking, fleet management, and data analytics to drive efficiency and safety. Currently, we are looking for an IT Technical Support Specialistto support our global business.Responsibilities:Troubleshoot...