IT Technical and Admin Support

5 days ago

Marawi City, Autonomous Region in Muslim Mindanao, Philippines ACTIONLAB IT SERVICES PHIL. CORP. Full time ₱192,000 per year

We are ActionLabs

We offer Managed Services, Technology Solutions, Infrastructure Solutions, Maintenance Services, Call Center Services, Enterprise Solution Services and is now the leading Authorized Service Partner (ASP) of different well-known global brands.

With more than a decade of experience, trusted technology partners, nationwide presence, and a team of competent industry professionals, we aim to deliver Managed Services Anytime, Anywhere to help businesses excel in their respective fields with improved internal and external operations.

Brief Description of Work and Responsibilities:

Technical Support:

· Provide first-level troubleshooting and support for desktops, laptops, printers, and POS systems.Install, configure, and maintain hardware, software, and network systems.

· Support remote tools (AnyDesk, TeamViewer, RDP) and handle basic network troubleshooting (LAN/WAN, IP configuration, cabling).

· Log, track, and resolve tickets within SLA using the company's ticketing system.

· Perform IT asset inventory management and preventive maintenance.

Administrative Support:

· Maintain accurate documentation of IT assets, tickets, and reports.

· Assist with procurement and coordination of IT equipment and supplies.

· Prepare and update Excel reports, presentations, and other administrative documents.

· Support daily office operations, including scheduling, communication, and filing.

· Provide assistance to management in monitoring projects and staff requirements.

Qualifications:

· Graduate of Information Technology, Computer Science, Computer Engineering, Business Administration, or related courses.

· At least 6 months to 1 year of experience in IT support, helpdesk, or administrative role (internship experience may be considered).

· Proficient in hardware/software troubleshooting, MS Office (Word, Excel, PowerPoint), and IT inventory management.

· Familiarity with ticketing systems (ServiceNow, GLPI, Zendesk, or similar) is a plus.

· Strong communication, organization, and multitasking skills.

· Willing to travel or do field assignments if required.

· Owning a motorcycle for mobility is an advantage.

· Can start immediately

· Must be a resident of Marawi..

· Must have a valid government-issued ID (UMID, Passport, Postal ID, National ID – physical card only, or Voter's ID).

Why Join Us?

· Opportunity to grow in both technical and administrative career tracks.

· Exposure to various IT systems, business processes, and client environments.

· Be part of a dynamic and supportive team.

Job Type: Full-time

Pay: Php15, Php16,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance
  • Paid training

Application Question(s):

  • Are you currently residing at Marawi?
  • What is your expected salary for this role?

Work Location: In person

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