Technical Support Professional-AMS

4 days ago

Quezon City, National Capital Region, Philippines Actionlabs IT Services Full time ₱300,000 - ₱360,000 per year

Technical Support Professional-AMS (EUC-ODC)

  • 2 to 5 years of professional experience; L1 Incident handling;
  • User issue troubleshooting
  • Escalate to EUC
  • Directly reach out to the users; Daily Healthchecks
  • Comply Healthcheck report
  • Check incident
  • Compile Reports and alerts; VM Monitoring
  • Log analysis o Review and Montioring;Security Alerts handling
  • Defender Alerts
  • 1LOD alerts o NGESS Alerts

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Experience:

  • End user support : 2 years (Preferred)

Language:

  • English (Preferred)

Work Location: In person

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