
Technical Support Professional-AMS
3 days ago
Technical Support Professional-AMS (EUC-ODC)
- 2 to 5 years of professional experience; L1 Incident handling;
- User issue troubleshooting
- Escalate to EUC
- Directly reach out to the users; Daily Healthchecks
- Comply Healthcheck report
- Check incident
- Compile Reports and alerts; VM Monitoring
- Log analysis o Review and Montioring;Security Alerts handling
- Defender Alerts
- 1LOD alerts o NGESS Alerts
Job Type: Full-time
Pay: Php25, Php30,000.00 per month
Experience:
- End user support : 2 years (Preferred)
Language:
- English (Preferred)
Work Location: In person
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