Client Care Associate

1 week ago

Taguig, National Capital Region, Philippines Megaworld Corporation Full time ₱240,000 - ₱288,000 per year

Are you passionate about helping people and delivering exceptional customer satisfaction? Do you thrive in a fast-paced, dynamic environment?

Join our growing company as a Client Care Associate (Shared Services) and bring your MEGA positivity, energy, and problem-solving skills to our team

Qualifications:

  • A graduate of any 4-year course
  • With at least 6 months of work experience in the BPO industry handling after sales concerns. Fresh graduates are also encouraged to apply.
  • Willing to be assigned in BGC, Taguig, or Eastwood.
  • Willing to work on a shifting schedule, weekends, and/or holidays
  • With good communication skills

Responsibilities:

  • Provide resolution-based interaction and deliver accurate information and updates to clients
  • Provide assistance to partner teams in answering/addressing general inquiries or concerns of the clients
  • Coordinate with partner team for timelines and updates on accounts
  • Ensure timely delivery of residential client requests and resolution of complaints.
  • Prepare the Ticket reference number in all interactions received. Provide the status and close all transactions in a timely manner.
  • Can handle multiple tasks simultaneously.
  • Update all monitoring reports.

Company Profile

Megaworld Corporation ("Megaworld," "the Company," "MEG") was founded by Dr. Andrew Tan and incorporated under Philippine law on August 24, 1989, to engage in the development, leasing, and marketing of real estate. The Company initially established a reputation for building high-end residential condominiums and commercial properties in convenient urban locations with easy access to offices, leisure, and entertainment amenities in Metro Manila. Beginning in 1996, in response to the demand for lifestyle convenience of having quality residences close to office and leisure facilities, the Company started to focus on developing mixed-use communities, primarily for the middle-income market, by commencing its Eastwood City community township development. In addition, the Company engages in other property-related activities such as project design, construction oversight, and property management. On August 19, 1999, Megaworld changed its corporate name to the present one to coincide with its conversion from a purely real estate company into a holding company. However, the Company continues to focus its core competence on real estate development.

Job Types: Full-time, Permanent

Pay: Php20, Php23,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance

Application Question(s):

  • Expected salary range:
  • Are you willing to be assigned in BGC, Taguig City?

Location:

  • Taguig City (Preferred)

Work Location: In person

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