Customer Service Representative
1 day ago
Key Responsibilities:
Respond to customer inquiries professionally and promptly via chat or email.
Provide accurate information regarding company products, services, and policies.
Troubleshoot and resolve customer concerns efficiently and effectively.
Maintain detailed records of customer interactions and follow-up actions.
Collaborate with team members to achieve individual and team targets.
Adhere to company guidelines, processes, and quality standards.
Continuously improve knowledge about company products, services, and tools.
Qualifications:
Must be a college graduate.
Excellent written communication skills.
Ability to multi-task and work in a fast-paced environment.
Positive attitude, willingness to learn, and strong work ethic.
Comfortable working onsite and adhering to work schedules.
What We Offer:
Competitive salary and benefits package.
Comprehensive training and ongoing support.
Opportunity for career growth and development.
A friendly and collaborative work environment.
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