Customer Service Representative
11 hours ago
Customer Service Representative (Entry-Level)
Job Summary:
We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This entry-level role is ideal for fresh graduates or those seeking to start a career in customer service. You will be responsible for handling customer inquiries, providing product or service information, and resolving issues in a professional and efficient manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or chat in a timely and courteous manner.
- Provide accurate information about products, services, and company policies.
- Assist customers in resolving issues, complaints, or concerns with empathy and professionalism.
- Document customer interactions and feedback using internal systems.
- Collaborate with other departments to ensure customer satisfaction.
- Maintain a positive and helpful attitude in all customer interactions.
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php18, Php21,000.00 per month
Benefits:
- Company Christmas gift
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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