Customer Service Representative

1 hour ago

Pasig, National Capital Region, Philippines Valeros Velasco Tabernilla Proverify INC. Full time ₱180,000 - ₱360,000 per year

About the role

As a Customer Service Representative at Valeros Velasco Tabernilla Proverify INC.', you will be the first point of contact for our customers, providing excellent service and support to help them with their inquiries and concerns. This is a full-time role based in our office in Pasig City Metro Manila.

What you'll be doing

  • Responding to incoming customer calls, emails and messages in a timely and professional manner
  • Providing accurate information and guidance to customers on our products and services
  • Resolving customer issues and complaints effectively and efficiently
  • Documenting customer interactions and updating customer records
  • Contributing to the continuous improvement of our customer service processes and procedures

What we're looking for

  • College degree in a relevant field
  • 6 Months of experience in a customer service or call centre role
  • Excellent communication and interpersonal skills
  • Strong problem-solving and decision-making abilities
  • Proficiency in using computer systems and software
  • Fluency in English and the local language
  • Passion for providing outstanding customer service

What we offer

At Valeros Velasco Tabernilla Proverify INC.', we are committed to creating a positive and supportive work environment for our employees. We offer competitive salaries, comprehensive benefits, and opportunities for professional development and career growth. Join our team and be part of a dynamic and innovative organisation that values its people.

About us

Valeros Velasco Tabernilla Proverify INC.' is a leading provider of call centre and customer service solutions. With over 20 years of experience, we have a proven track record of delivering exceptional service to our clients and their customers. Our mission is to help organisations build strong and lasting relationships with their customers through our innovative and tailored solutions.

Apply now to join our team as a Customer Service Representative

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