Document and Change Control Officer

3 days ago

Makati City, National Capital Region, Philippines Onward Worldwide Management & Consultancy Full time ₱900,000 - ₱1,200,000 per year

Responsibilities:

  • Create and maintain document and template standards (e.g., formatting, watermarks, number of copies, approval rules)
  • Set up and manage version control systems for all internal documents
  • Build and maintain a central repository of all official templates (e.g., SOPs, org charts, job descriptions, reports)
  • Draft documentation-related policies and guidelines
  • Lead change control meetings for proposed updates to templates or internal processes
  • Ensure compliance with internal documentation rules through audits and tracking
  • Coordinate with teams (e.g., HR, IT, Ops) to improve document processes and rollout of new versions

Qualifications:

  • Bachelor's degree in Business Administration, Office Administration, Industrial Engineering, or a related field
  • At least 2 years of experience in document control, template management, or policy creation
  • Strong organizational skills and high attention to detail
  • Excellent written communication and process documentation abilities
  • Proficiency in Microsoft Office, Google Workspace, or similar platforms
  • Policy writing and technical documentation
  • Process thinking and documentation lifecycle management
  • Internal coordination and governance
  • Attention to detail and file organization
  • Training and onboarding support for documentation tools and processes

Preferred qualifications:

  • Experience working in structured or compliance-driven environments (e.g., BPO, finance, logistics, healthcare)
  • Knowledge of ISO standards, internal audits, or change management frameworks
  • Ability to conduct internal training or onboarding for documentation processes

What are the benefits of the position?

  • Training and Development Programs
  • Unlimited Career advancement opportunities
  • Health Care Plan (HMO) with Dental and Vision upon regularization
  • Group Life and Accident Insurance upon regularization
  • Sick and Vacation Leave upon regularization. All unused sick leave is convertible by the end of the year and will be distributed before the end of the first quarter of the succeeding year.
  • Bereavement Leave of 3 days upon regularization
  • Healthy and Encouraging Work Environment
  • 13 Month Pay as mandated by the Philippine Government
  • Government Mandated Benefits (SSS,PHIC and Pag-ibig)

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