Customer Service

5 days ago

Work from Home, Philippines Outdesk Full time ₱480,000 per year

Job Brief

We are seeking a reliable, full-time Customer Service to handle daily order processing, sales invoicing, credit issuance, and administrative support. The role requires extreme attention to detail, accuracy in data entry, and crucial hands-on experience using NetSuite for accounting and order management. This position is responsible for managing orders from distributors and retailers to ensure smooth administrative and sales operations.

Responsibilities

  • Process customer orders received from distributors and retailers.
  • Issue accurate sales invoices and manage all billing details.
  • Process credits promptly for damaged or returned stock.
  • Maintain accurate administrative and order records within company systems.
  • Ensure data integrity and consistency across all system platforms.
  • Provide general administrative support as required.

Requirements

  • Essential Experience: Proven experience using NetSuite for accounting and order processing.
  • Strong attention to detail and a high level of accuracy in data entry.
  • Previous experience processing customer orders, invoicing, and credits.
  • Strong organizational and administrative skills.
  • Clear written and verbal communication skills.

Software

  • NetSuite (Essential)

Personal Attributes

  • Detail-oriented and methodical approach to work.
  • Highly organized and reliable.
  • Able to work independently and manage competing priorities effectively.

Time Zone: Australian Business Hours

Applicant Location: Must be Filipinos living in the Philippines

About Outdesk

At Outdesk, our mission is to bridge the gap between exceptional talent in the Philippines and the dynamic business needs of our clients in Australia. We are committed to delivering bespoke recruitment and comprehensive employment solutions that foster long-term success for both our clients and staff.

Employee Benefits

  • Paid Leave
  • 13th Month Pay
  • SSS
  • Philhealth
  • Pag-Ibig
  • BIR
  • HMO

Job Type: Full-time

Pay: Php25, Php40,000.00 per month

Work Location: Remote

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