Customer Service Representative

1 week ago

Work from Home, Philippines Lindenberg Property Full time ₱12,480 - ₱14,280 per year

Jetfinity Service is hiring Remote Customer Service Representatives to support our growing operations serving high-end private clients in the food industry. If you are passionate about food, proactive, and dedicated to delivering exceptional customer experiences, this is the perfect opportunity for you.

We are currently looking for Customer Service Representatives who are passionate about customer care and have a solid understanding of the food industry. If you have experience supporting international accounts and enjoy working in a dynamic, fast-paced environment — we want to hear from you

Your Role:

As a Customer Service Representative, you will play a critical role in supporting our aviation clients by providing exceptional service, resolving inquiries, and ensuring all orders are processed with precision and care.

Responsibilities:

  • Deliver world-class customer service to private and high-end Jetfinity clients in the food and hospitality sector.
  • Handle client inquiries, orders, and special requests with precision, professionalism, and zero mistakes.
  • Communicate clearly and effectively with clients, culinary teams, and management.
  • Follow procedures and protocols accurately while anticipating client needs and offering proactive solutions.
  • Assist clients with menu selections, dietary requirements, and premium food services tailored to luxury standards.
  • Support Jetfinity's mission of excellence by providing seamless, high-touch service experience

Qualifications:

  • Excellent English communication skills (verbal and written)
  • Proven experience in food industry customer service, hospitality, or luxury service environments.
  • Strong understanding of food service procedures, dietary considerations, and quality standards.
  • Excellent communication skills — both written and verbal.
  • A good personality, highly professional demeanor, and a proactive approach.
  • Deep passion for food, with solid expertise in hospitality management and a genuine love for the food industry.
  • Exceptional attention to detail and a strong commitment to zero errors.
  • Comfortable working on a shifting schedule.
  • Reliable internet connection and ability to work remotely.
  • Adapt to shifting schedules, tasks, and priorities as needed

What we offer:

  • Competitive hourly rate:
  • $6/hour during a 3-month probationary period$7/hour after successful completion of probation
  • Opportunity for career growth and advancement within the company
  • Work in a fast-paced, international environment with a passionate, supportive team
  • Contribute to a company that values quality, service, and innovation in the food and aviation industry

Job Types: Full-time, Permanent

Pay: Php Php380.00 per hour

Benefits:

  • Work from home

Work Location: Remote

Application Deadline: 10/18/2025

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