Level 2 IT Support Engineer

5 days ago


Bonifacio Global Metro Manila, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱400,000 - ₱800,000 per year

HUSTLE IN BGC, LUNCH IS ON US Free lunch every day, plus extra treats to help you grow, earn, and save more

TECHNO-CODED PERKS – Enjoy these Benefits

  • Comprehensive day 1 HMO including 10K medical reimbursement
  • Additional HMO coverage for your dependent + dental coverage
  • Free lunch meals, plus Monday breakfasts and Friday treats
  • Psychiatric sessions included under your healthcare plan
  • 24 Paid Time-Offs (with Annual leave conversion)
  • Continuous career development & certifications
  • Travel & training opportunities overseas
  • Comprehensive life insurance coverage
  • Regular engaging company events
  • Annual appraisal based on merits
  • Regular awards and recognitions
  • Free annual Flu vaccinations
  • Employee referral programs

YOUR MAIN ROLE  

Take charge as our Level 2 IT Support Engineer by providing comprehensive technical support to our MSP partners and their clients.  

YOUR DAILY TASKS

  • Address issues and service requests that relates to all workstations, servers, networks, devices, software, and general administration tasks
  • Proactively monitor various IT systems, including servers, networks, and applications, to identify and address potential issues before they escalate.
  • Documentation and knowledge sharing
  • Communication with customers

YOUR RELATED EXPERIENCES

  • 3+ years of experience as an IT Support Engineer or similar technical support role.
  • Proficient in Active Directory,Microsoft O365, BrightGauge, ITGlue, AutoTask/ConnectWise, Fortinet Firewalls, and Windows Server Administration.
  • Familiarity with IT monitoring tools and incident management systems.
  • Excellent written and communication skills, able to explain technical concepts to non-technical users.
  • Strong problem-solving and decision-making skills.
  • Amenable to work on site: Bonifacio Global City (Night)

#WeAreTGT in BGC: Great Place To Work Certified

TGT's Bonifacio Global City Branch is a vibrant location with plenty to offer. If you're looking for a dynamic career opportunity with a great company culture, this is the perfect role for you



  • Manila, National Capital Region, Philippines Agilitec IT Full time ₱480,000 - ₱720,000 per year

    Salary: $1,600 - $2,000Working Schedule: Pacific Standard TimeEmployer: MSP company operating in Florida, USABenefits:13th Month PayHMO & Govt. Contribution Allowance on top of the salary (After a 90-day probationary period)Personal Time Off (After a 90-day probationary period)Overview: The Level 2 Support Technician is responsible for resolving escalated...


  • Bonifacio Global, Metro Manila, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱800,000 - ₱1,200,000 per year

    Join our team of dedicated professionals who are passionate about technology and committed to innovation.This role is your chance to build a strong technical foundation, collaborate with a dynamic team, and be the first line of defense in keeping our clients' IT systems running smoothly. YOU DESERVE THE BEST – Enjoy These PerksComprehensive Day 1 HMO with...


  • Fort Bonifacio, National Capital Region, Philippines Electrodry Full time ₱900,000 - ₱1,080,000 per year

    HUSTLE IN BGC, LUNCH IS ON US Free lunch every day, plus extra treats to help you grow, earn, and save more#WeAreTGT in BGC: Great Place to Work CertifiedHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion), annual appraisals, awards,...


  • Eastwood, Metro Manila, Philippines TECHNOGLOBAL TEAM, INC. Full time ₱40,000 - ₱80,000 per year

    YOUR DAILY LUNCH IS ON US Work onsite and enjoy free daily lunch, Monday breakfasts, and Friday treats—so you save more and you earn moreTECHNO-CODED PERKS – Enjoy these BenefitsHealth & Wellbeing: HMO from Day 1 (with dependent & dental coverage), psychiatric & medicine support, flu shots, life insuranceRewards & Recognition: 24 PTOs (with conversion),...


  • Fort Bonifacio, National Capital Region, Philippines Lgosoft Corporation Full time ₱336,000 - ₱420,000 per year

    Job Summary:We are looking for a skilled Engineer with a solid understanding of VoIP systems, SIP protocols, and basic knowledge of Linux, databases, networking concepts with decent understanding software .Experience Required: Minimum 2 years of relevant experience(BPO / Call Center environment experience preferred)Key Responsibilities:Install, configure,...

  • Support Consultant

    24 hours ago


    Bonifacio Global, Metro Manila, Philippines Ivoclar Vivadent Services & Support, Inc. Full time

    At Ivoclar, we're passionate about "Making People Smile," and we're seeking a detail-oriented Support Consultant (Digital) to join our dynamic global team. As a key member of our customer support team, you will play a crucial role in providing exceptional service and addressing customer inquiries.We believe in investing in our employees and fostering a...


  • Fort Bonifacio P, Philippines IT by Design Full time ₱600,000 - ₱720,000 per year

    Job title: IT Support Engineer (Advanced System Administrator)Company: IT BY DESIGN (MSP)Work Set-up: 100% Onsite (Taguig, BGC) | Night ShiftJoin us as a Level 2 IT Support Engineer, where you'll provide advanced technical support to our MSP partners and their clients—ensuring seamless operations and exceptional service delivery.What You'll Do:Troubleshoot...


  • Bonifacio Global, Metro Manila, Philippines Arch Global Services Full time

    Schedule: Night ShiftJob ResponsibilitiesSoftware Engineer III is responsible for the design, development, testing, and maintenance of software applications. This role collaborates with cross-functional teams to deliver high-quality, scalable, and maintainable software solutions that align with business goals. The ideal candidate is a strong problem solver...


  • Manila, National Capital Region, Philippines Private Advertiser Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryJoin a supportive and progressive Managed Services team providing IT support to business and education clients. This is a fully remote, hands-on Level 2 role focused on delivering excellent customer service, resolving technical issues, and ensuring smooth client onboarding and service transitions.About the CompanyYou'll be part of a UK-based...


  • Manila, National Capital Region, Philippines Private Advertiser Full time ₱60,000 - ₱80,000 per year

    We are looking for a Support Associate Level 2 who will provide technical support and assistance to customers and ensure client's satisfaction, must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. To ensure success in this role, the candidate must be customer-oriented and patient to...