Patient Assistance Specialist
2 weeks ago
A Patient Assistance Specialist I assigned under the Patient Experience Department can be assigned in: Admissions & Registration, Patient Assistance Services, HMO as well as Information Services. S/He provides assistance to patients and navigates the patient's care collaboratively across multiple disciplines, departments, and healthcare providers within the system to achieve seamless patient care which involves the assessment and provision of all resources necessary to support the patient and the family.
Qualifications
- A graduate of any four (4) year course
- With experience in customer service, an advantage
- Healthcare industry experience is a plus
- Demonstrated understanding of basic corporate office software, including Microsoft Office 365 applications
- Effective communication skills, proficiency in the Visayan dialect and/or Tagalog is required; ability to communicate well in English is an advantage
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