Current jobs related to Systems Support Officer - Manila, National Capital Region - V Group Limited

  • Trading Support Middle Office

    2 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time

    DescriptionJoin our team and shape the future of trading operations. Be at the heart of global financial markets, where your expertise drives operational excellence and risk reduction. Unlock your potential for career growth and mobility while making a meaningful impact. Bring your problem-solving skills and attention to detail to a fast-paced, high-pressure...

  • Administrative Support Officer

    2 days ago

    Manila, National Capital Region, Philippines Wingman Group PTY Full time

    Job description In this role, you will provide essential administrative support to our property and conveyancing team, ensuring smooth operations and efficient processes.Assist in preparing and organizing property documentsCoordinate property inspections and appointmentsCommunicate with clients and stakeholders professionallyManage and update property...

  • System Engineer

    13 hours ago

    Manila, National Capital Region, Philippines Private Advertiser Full time

    Key ResponsibilitiesIT SupportProvide day-to-day technical support to internal staff, including troubleshooting hardware, software, and networking issues.Maintain and support Windows-based systems, servers, and associated IT infrastructure.Install, configure, and maintain desktop and mobile hardware, operating systems, and software applications.Monitor...

  • IT Support

    7 days ago

    Manila, National Capital Region, Philippines DigiPlus Interactive Corp Full time

    IT Support Specialist / IT Support Engineer(Internship / Fresh Graduate Welcome)What You Will DoProvide on-site and remote support to staff for everyday IT issues (computers, software, network, security, etc.).Troubleshoot and resolve basic technical problems efficiently.Ensure IT systems run smoothly and users receive good support.Follow standard IT...

  • dge System Administrator

    2 days ago

    Manila, National Capital Region, Philippines The Citco Group Full time

    DescriptionCitco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs. For more information about Citco, please visit  About the Team &...

  • IT System Administrator

    2 days ago

    Manila, National Capital Region, Philippines W 9 Global Microsolutions Inc. Full time

    Job Description:The System Administrator is responsible for maintaining the company's IT infrastructure, user access, applications, cloud services, communication systems, and overall technical operations. The role ensures stable, secure, and efficient technology support for both local and remote teams.Job Scope and Responsibilities:Maintain, monitor, and...

  • IT Support

    2 days ago

    Manila, National Capital Region, Philippines Elevate Calls Full time

    Job Title: IT Support SpecialistJob Description: is currently seeking an IT Support Specialist to join our growing team. In this role, you will play a critical part in supporting our internal staff and external clients with their computer systems, networks, and software applications. You will troubleshoot technical issues, perform maintenance and updates,...

  • Customer Support Senior Officer

    14 hours ago

    Manila, National Capital Region, Philippines OSM SHIP MANAGEMENT PTE. LTD. Full time

    ResponsibilitiesLead daily customer support operations B2C and B2B and coach L1 agents.Ensure timely customer support for mobile app issues, remittances, and onboarding support.Ensure timely employer support for payroll file uploads, data validation errors, portal access issues, and admin configuration questions.Monitor case queues, SLA compliance, case...

  • IT Support

    2 days ago

    Manila, National Capital Region, Philippines Ocean Tide Partners Full time

    Job Title: IT Support & Security Specialist (Remote)Location: Remote | Philippines-based preferredEmployment Type: Full-time | Project-basedJob Overview:We are looking for a highly motivated IT Support & Security Specialist to provide technical support and manage security operations for Ocean Tide Partners. The ideal candidate is tech-savvy, detail-oriented,...

  • Technical Account Manager APAC

    2 days ago

    Manila, National Capital Region, Philippines NICE Systems Full time

    So, what's the role all about?Our Technical Account Managers are seasoned account management and technical resolution professionals at the top of their field. They are unified in exceeding customer expectations, improving our processes and technology, and meeting company growth objectives. The TAM is responsible for resolving complex problems and providing...

Systems Support Officer

1 hour ago

Manila, National Capital Region, Philippines V Group Limited Full time

Vacancy No

VN15374

Employment Type

Permanent

Location Country

Philippines

Work Location

Manila

Who are V?

As a global leader in ship management and marine services, we add value to a vessel's operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and technical services, together with supporting management and commercial services, V. has an unrivalled industry knowledge with performance assured. Our values, We Care, We Collaborate, We Challenge, We are Consistent, We Commit and Deliver, are at the heart of everything we do and they support our strategy of Investing in Talent. We are always interested in making contact with talented individuals - people who will demonstrate our values and deliver great service, for internal and external stakeholders.

Overall Purpose of The Job

To provide a high level of Support for the systems within the Group. Communicating with end users and helping to resolve any problems they have. Work within the structure of the IT department and maintain a professional level of behaviours.

To travel to both vessels and offices when required and provide the necessary support. Work within the Support infrastructure and carry out the duties required from helpdesk support to project support.

Work within the SLA's of external and internal customers.

Key Responsibilities and Tasks

  • Supporting all VGroup Business Systems , these include in house applications and off the shelf applications used by VGroup
  • Strictly adhere to the policies and procedures put in place by the VGroup VMS and IT policy documents.
  • Provide telephone and remote support as part of the global team and maintaining a professional manner when dealing with users and peers.
  • Working with the service desk system to update users during the lifecycle of the request and resolve or escalate as required.
  • Attending Vessels to provide IT support to the on-board systems. Provide Telephone support to Vessels.
  • Supporting all aspects of hardware used within the Group.
  • Enforcing the IT security policy and procedures.
  • Attending remote Office Visits and providing the support required.
  • Helpdesk administration as required
  • Work within SLA laid down by IT management

What can I expect in return?

V. Group can offer you a market leading salary and benefits package, in addition to significant opportunities for career growth and personal development. This a great opportunity to join a true leader in the maritime sector - a company that has exciting plans for future growth.

Essential

  • Good interpersonal skills and the ability to interact with end users.
  • Good Communication skills are essential, English language in both written and spoken form
  • A high level of knowledge of Desktops and Laptops and tablets
  • A high level of Knowledge of Printers
  • A moderate level of knowledge of servers
  • Windows 10 and above Operating systems
  • Microsoft Active Directory Administration – On prem and Azure.
  • Microsoft Office all packages including O365
  • A basic level of knowledge of TCP/IP , switches and LAN and WAN topologies
  • A basic level of knowledge of Vessel Communications and systems.

Desirable

  • Cisco Call manager
  • Knowledge of working on a ServiceDesk system
  • Mobile devices
  • Level of Competence
  • Cloud based environments
  • Teams calling
  • SharePoint administration

Applications Close Date

22 Feb 2026