Administrative Support Officer

2 days ago

Manila, National Capital Region, Philippines Wingman Group PTY Full time ₱250,000 - ₱500,000 per year
Job description

In this role, you will provide essential administrative support to our property and conveyancing team, ensuring smooth operations and efficient processes.

  • Assist in preparing and organizing property documents

  • Coordinate property inspections and appointments

  • Communicate with clients and stakeholders professionally

  • Manage and update property databases and records

  • Support the team with general administrative tasks

Responsbilities

  • Monitor and manage PEXA workspace stages, ensuring all tasks are completed in a timely manner

  • Preparation of Settlement Statements ahead of settlement following up any outstanding information

  • Assist with the preparation and completion of data required within PEXA

  • Coordinate with lawyers, conveyancers, and external parties to ensure settlements proceed without delay

  • Troubleshoot basic PEXA, client & QRO issues or escalate technical concerns as necessary

  • Contact clients to request missing information, documentation, or signatures as required for matters

  • Maintain polite and professional communication with clients via phone, & email

  • Follow up outstanding client responses in line with internal timelines and escalate where necessary

  • Provide regular updates to legal staff on the progress of client follow-ups

  • Accurately input and maintain client and matter data in the Actionstep Practice management system

  • Scan, save, and file incoming documentation in accordance with firm procedures

  • Assist with preparation of standard letters and documentation using firm templates on Actionstep such as first letters and final letters

  • Support lawyers and conveyancers with administrative tasks related to property transaction

Job requirements

  • Strong attention to detail and accuracy in data handling.

  • Excellent organisational and time management abilities.

  • Clear and professional written and verbal communication skills.

  • Proficient with Microsoft Office, Outlook, Actionstep, and PEXA.

  • Ability to work both independently and as part of a team.

Pre-employment Requirements:

  • BIR as you are a contractor (Required to submit any contributions required by the government.)

  • NBI or Police Clearance

  • Any Government-issued ID

Remote
  • Philippines
Full-time, Fixed-term All done

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