dge System Administrator
2 weeks ago
Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients' needs.
For more information about Citco, please visit
About the Team & Business Line:
Mercator by Citco is the pioneer of Global Entity Portfolio Management services. Our centralized client service infrastructure means we are able to provide end-to-end support in over 180 jurisdictions worldwide.
The majority of our clients are multinational corporations with anywhere upwards from 50 legal entities. They include Fortune 1000, Global 2000 and industry leaders based globally, and covering major business sectors.
For more information about Mercator by Citco, please visit
- Independently manage SharePoint administration and provide advanced user support
- Troubleshoot and resolve complex SharePoint issues and system performance matters
- Execute and improve SharePoint web designs and site configurations
- Develop and maintain advanced document management structures and workflows
- Handle complex document management requirements and implement best practices
- Coordinate with stakeholders to understand and implement business requirements
- Propose and implement improvements to existing knowledge management processes
- Support the KM Manager in maintaining and enhancing knowledge resources
- Train and guide entry-level team members on system processes
- Create technical documentation and user guides
- Perform quality checks on content management and metadata
- Have a college or university degree in either of the following: Library and Information Science, Information Technology or other
- 2-3 years of experience in knowledge management or related field
- Advanced proficiency in Microsoft Office applications
- Strong technical skills in SharePoint administration and configuration
- Strong analytical and problem-solving abilities
- Excellent communication skills and fluency in written and verbal English
- Demonstrated ability to work independently and handle complex tasks
- Advanced knowledge of document management systems and PDF software
- Intermediate knowledge of coding languages
- Experience in creating technical documentation
- Understanding of information architecture principles
- Quality-focused with attention to detail
- Ability to train and guide junior team members
Our Benefits
Your well being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
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