Customer Service

1 day ago

Cebu City, Central Visayas, Philippines A&J AUSTRALIA Full time

About us:

We design, manufactures, market rigid plastic for the chemical, food and oil industries. We are also a member of APPMA, and our customising includes the integrated design of packaging components, complete finish product services. In the past 30 years, we supplied high quality, satisfaction goods and services across Australia as well as supporting industrial aftermarket business.

About The Role:

We are currently looking for a Customer Service Staff to work in our new satellite office in Cebu.

Essential Responsibilities and Duties:

  • Process orders
  • Prepare and manage invoices, payment schedules, and financial records
  • Maintain CRM systems and update client databases regularly
  • Coordinate with internal departments to ensure smooth service delivery
  • Address customer queries and resolve account-related issues
  • Develop and maintain strong relationships with clients
  • Work includes both incoming and outgoing calls

Requirements:

  • Good interpersonal skills working with internal staff and external customers
  • Have previous customer service and administrative experience
  • Have exceptional customer service and communication skills
  • Have excellent computer skills
  • Experience in a wholesale or distribution business an advantage

Working hours: Monday - Friday 7am-3pm, 6am-2pm

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Work Location: In person

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