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Operations Support Associate

2 weeks ago

Cagayan de Oro, Northern Mindanao, Philippines MicroSourcing Full time ₱150,000 - ₱250,000 per year

Discover your 100% YOU with MicroSourcing

Position: Administrative Assistant (Intermediate) 

Location: SM Downtown, CDO

Work setup & shift: Onsite | Nightshift 

Why join MicroSourcing?

You'll have:

  • Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

As an Administrative Assistant you will:

  • Client Record Creation: Use daily reports provided by our team to create and update client records in our system.
  • Invoice Accuracy: Ensure all invoice data is entered correctly and reconciled with client records. Accuracy is paramount.
  • Email Management: Perform follow-up tasks such as dragging and dropping emails into designated folders or systems.
  • Document Handling: Assist with basic document creation and formatting as needed.
  • Data Cleanup: Conduct general data cleanup activities to maintain system integrity and consistency.
  • Daily Reporting: Submit a daily activity summary outlining completed tasks and any issues encountered.
  • Quality Assurance: Understand that all work will be subject to quality checks and must meet predefined standards.

What You Need:

Non-negotiables

  • Proven experience in administrative or data entry roles (outsourcing experience preferred).
  • Strong attention to detail and commitment to accuracy.
  • Proficiency with spreadsheets, email platforms, and basic document editing tools.
  • Ability to follow structured processes and meet daily deadlines.
  • Good written communication skills for reporting.

Preferred skills/expertise:

  • Fleet operations or logistics experience
  • Inbound sales channel experience
  • Strong relationship management and stakeholder engagement skills

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self – we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

*Terms & conditions apply