Account Executive FRT

4 hours ago

Pasay, National Capital Region, Philippines 2GO Group Inc. Full time ₱30,000 - ₱600,000 per year

Candidate Experience: Mid Career

Function Area: Sales

Location: Double Dragon Plaza

(The Customer Relationship Builder )

The Difference You'll Make

You'll be the key link between clients and 2GO — managing shipments end-to-end, solving concerns, and building partnerships. Your work ensures service excellence and lasting customer loyalty.

Your Mission

Customer & Onsite Operations

  • Manage onsite operations for assigned accounts.
  • Ensure timely pickup and delivery.
  • Monitor transactions from booking to POD return.
  • Address customer requests promptly.

Relationship Building & Alignment

  • Conduct client calls and visits to grow relationships.
  • Align customer OTD processes with vessel schedules.
  • Present weekly KPI reports to clients and management.

Process Improvement & Coordination

  • Standardize SOPs with customers.
  • Conduct GEMBA walks to reduce claims.
  • Coordinate with branches for cargo pull-outs and deliveries.
  • Evaluate trucker and personnel performance.

Collaboration & Escalation

  • Hold team huddles to align direction.
  • Manage daily coordination across teams.
  • Escalate issues promptly within SLA.
You'll Thrive in This Role If You…
  • Hold a degree in any field.
  • Have 1+ year of logistics-related experience.
  • Possess a driver's license (own vehicle a plus).
  • Are customer-focused and detail-oriented.
  • Communicate effectively and travel as needed.
Why You'll Love Working With Us
  • Be the face of 2GO for major clients.
  • Deliver excellent customer experiences.
  • Gain logistics and account management expertise.
  • Collaborate to solve real-world challenges.
  • Grow your career in a leading logistics brand.

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