Corporate Account Executive

Job Title: Corporate Account Manager

Department: Corporate Sales

Location: One Esplanade Building / Field

Reports to: Corporate Sales Head

Job Summary

A Corporate Account Manager is responsible for maintaining and expanding relationships with an organization's existing clients or customers. The role involves serving as the main point of contact for clients, understanding their needs, and ensuring the delivery of products or services that meet or exceed expectations. Below is a typical job description for an Account Manager.

Responsibilities

1. Client Relationship Management

2. Build and maintain strong, long-lasting relationships with existing clients.

3. Act as the main point of contact between the client and the company.

4. Understand the client's business needs, objectives, and challenges.

5. Account Planning

6. Develop account plans outlining the client's goals and how the company can meet them.

7. Identify opportunities for upselling or cross-selling products or services.

8. Communication

9. Communicate effectively with clients to provide updates, address concerns, and gather feedback.

10. Collaborate with internal teams to ensure client needs are met.

11. Customer Satisfaction

12. Ensure client satisfaction by delivering high-quality service and solutions.

13. Address and resolve client issues in a timely and effective manner.

14. Sales Support

15. Collaborate with the sales team to identify and pursue new business opportunities within existing accounts.

16. Provide input on pricing strategies and proposals.

17. Contract Management:

18. Oversee the preparation and negotiation of contracts and agreements.

19. Ensure contract terms and conditions are understood and met by both parties.

20. Forecasting and Reporting:

21. Track and report on key account metrics.

22. Provide regular updates to management on account status and performance.

23. Problem Solving:

24. Proactively identify issues or challenges and work to find solutions.

25. Anticipate client needs and address them before they become problems.

26. Strategic Planning:

27. Develop and execute account strategies aligned with both the client's and the company's objectives.

28. Stay informed about industry trends and competitor activities.

29. Cross-functional Collaboration:

30. Work closely with internal teams, including sales, marketing, and customer support, to ensure a cohesive approach to client management.

31. Customer Education:

32. Educate clients on new products, features, or services that could benefit them.

33. Provide training and support as needed.

34. Goal Achievement:

35. Meet or exceed revenue targets and other key performance indicators (KPIs) set for the account.

36. Documentation:

37. Maintain accurate records of client interactions, transactions, and communications.

38. Travel:

39. Depending on the industry, account managers may be required to travel to meet with clients in person.

Qualifications

• Graduate of any business degree or relevant field
• Proven experience in corporate sales is an advantage
• Demonstrated success in meeting or exceeding sales targets.
• Excellent verbal and written communication skills.
• Ability to effectively present and articulate complex solutions.
• Ability to build and maintain strong relationships with clients.
• Collaborative mindset to work effectively with internal team
• Driven to achieve and exceed sales targets.
• Ability to adapt to changing market conditions and client needs.
• Flexibility to adjust sales strategies accordingly.
• Analytical mindset to identify solutions to client challenges.
• Ability to think strategically about sales opportunities.
• Adherence to ethical business practices and compliance with company policies.
• Integrity in all interactions with clients and colleagues.

Job Type: Full-time

Pay: Php28, Php40,000.00 per month

Benefits:

• On-site parking

Work Location: In person