Accounting Practice Manager

US Accounting Practice Manager

Location
: Manila/Cebu

Shift
: Night Shift

Arrangement
: Flexible

Unlock your potential

We are seeking a highly experienced ACCOUNTING PRACTICE LEAD (SME) to join our Company, focusing on North American markets with deep expertise in US Tax and Accounting practices and foundational Canadian experience. This strategic role combines technical accounting expertise with customer success support, serving as the bridge between North American accounting standards and Philippine accounting talent.

As an SME, you will be at the center of business, technology, and user experience for our accounting services portfolio, working cross-functionally and help design, build, and roll out accounting staff solutions that meet the evolving needs of our North American clients.

Responsibilities

Sales & Growth Support

• Client Assessment & Translation: Analyze client job descriptions and convert North American accounting terminologies and requirements to equivalent Philippine accounting standards and practices
• Technical Sales Support: Serve as the primary technical resource during client calls, providing immediate expert responses to accounting-specific questions and concerns
• Schedule Q&A with AEs and CRMs on Accounting related questions from potential and existing clients, to help address and close deals asap
• Identification of relevant industry conferences and networking events
• Partnership development with accounting publications and industry influencers

Operational Excellence

• People Manager Coaching: Provide technical accounting expertise and guidance to PSMs who oversee accounting staff
• Performance Issue Resolution: Assist People Managers in understanding and addressing technical performance issues, helping them ask the right questions during 1-on-1 meetings with accounting staff
• Attrition Analysis & Prevention: Collaborate with People Managers to identify accounting-specific factors contributing to staff turnover and develop targeted retention strategies
• Team Performance Optimization: Work with People Managers to identify opportunities for improving team productivity, client satisfaction, and staff development within accounting operations

Talent Support & Development

• Talent Education: Train internal teams on:
• Distinctions between various accounting roles and responsibilities
• Similar job titles across different markets and their functional differences
• Accounting software proficiency requirements and alternatives

Training & Development

• Training Program Development: Identify and recommend training programs beneficial for Philippine accountants working with North American clients
• Industry Trend Analysis: Monitor and report on emerging trends in the Philippine accounting industry and their implications for service delivery

Key Qualifications/Experience

Technical Expertise

• US Tax & Accounting: 2-4 years of hands-on experience in US tax preparation, compliance, and accounting practices
• Software Proficiency: Expert-level knowledge of major accounting software (QuickBooks, Xero, Sage, etc.) and tax preparation software
• Regulatory Knowledge: Deep understanding of US GAAP, tax codes, and regulatory compliance requirements

Professional Background

• Education: Bachelor's degree in Accounting, Finance, or related field; CPA certification a plus
• Industry Experience: Proven track record in public accounting, corporate accounting, or accounting services industry
• Outsourcing Experience: Previous experience in outsourcing, offshoring, or global service delivery preferred
• Leadership Experience: Demonstrated success in leading teams, projects, or client relationships

Why Join Us?

At
TOA
, we believe your career should thrive alongside your personal life. That's why we offer a complete package of benefits designed to support your
growth
,
well-being
, and
happiness
—both inside and outside of work:

Comprehensive Health & Insurance Plan – including up to ₱50k Maternity Benefits and coverage for dependents, parents, or your common-law partner

Guaranteed Annual Salary Increases with performance reviews

International Career Opportunities and a global professional network

Unlimited Referral Bonuses – earn cash incentives when you refer great talent

Work-Life Balance – weekends off plus up to 21 Paid Leave Days a year

Recognition & Rewards – celebrate your milestones with our Tenure Program, offering FREE HMO for dependents or cash incentives

Professional Development – access certifications and courses through the Ab2 Institute of Accounting

Competitive Perks – 20% Night Differential and Non-taxed Monthly Allowances

A Family-First, People-Centered Culture that values your time, with log-off policies to ensure you enjoy your personal life

Fun at Work – exclusive TOA merchandise, team activities, and a breakout room with billiards, foosball, and table tennis

Convenient & Healthy Workplace – close to residences, malls, restaurants, and sports hubs

Work with purpose. Grow with confidence. Live with balance.