CRM & Sales Operations Coordinator

18 hours ago

Angeles City, Central Luzon, Philippines The Back Room Offshoring Inc. Full time ₱40,000 - ₱80,000 per year

Location: Remote (PH based))

Employment Type: Full-time

Department: Direct Sales / Operations

Reports To: Operations Manager

We are pooling candidates for a future opportunity with our client in their Direct (Phone Sales) team. This team delivers high-performing phone sales campaigns for partner wineries, and we're looking for someone who can support them with administrative precision and technical know-how.

This role is ideal for someone who thrives in structured environments, enjoys supporting teams, and has hands-on experience with data tools, CRM systems, and reporting platforms. You'll be the operational backbone of the team—keeping campaigns running smoothly while leveraging tech to improve efficiency.

Requirements
Key Responsibilities
  • Campaign Setup & Maintenance: Enter and update wine campaign data (names, prices, discounts) with accuracy and speed.
  • Calling Plan Coordination: Use customer data to generate optimized daily calling lists.
  • Team Support: Be the go-to person for campaign adjustments, invoice updates, and general troubleshooting.
  • Reporting & Analytics: Prepare post-campaign reports using Zoho Analytics and assist with data analysis tasks.
  • Technical Admin Support: Work closely with the Data Analyst on data cleaning, Excel analysis, and CRM updates.
  • General Admin Support: Assist the Direct Management team with various operational tasks.
What You'll Need
  • Strong administrative skills with a technical/data-oriented mindset.
  • Experience with Zoho Analytics, CRM platforms, or similar tools.
  • Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar) and Microsoft Excel.
  • High attention to detail and excellent time management.
  • Ability to work independently and communicate clearly.
  • Experience or interest in wine is a plus—but not required.
Benefits
Why Join Us?

Core Benefits:

  • HMO on Day 1 + Free coverage for 2 dependents in your 2nd year
  • Government-mandated benefits
  • 20 Annual Leave Credits
  • 13th-month pay
  • Birthday & Bereavement Leave

Onsite/Hybrid Extras:

  • Travel Subsidy
  • Staff House Accommodation (within certain distance)
  • Free Shuttle Service
  • Free Lunch & Uniform
  • Perfect Attendance Bonus

For All Employees:

  • Onboarding Training
  • Monthly Engagement Activities
  • Birthday Gift & Weekly Treats
  • Christmas Hamper & Anniversary Gift
  • Opportunity to Travel
Referral Bonus

Refer a friend and get PHP 8,000 via GCash for every successful hire in this role

Referral link:

Apply Now

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