Service Care Associate

4 days ago

Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱80,000 - ₱250,000 per year

A Customer Service Representative is responsible for providing excellent support to clients by addressing their inquiries, resolving concerns, and delivering accurate information in a timely manner. This role plays a vital part in maintaining customer satisfaction and loyalty by ensuring every interaction is handled with professionalism, empathy, and efficiency. CSRs are expected to communicate clearly across different channels such as phone, chat, or email while keeping records updated and accurate.

Beyond assisting customers, a Customer Service Representative also contributes to strengthening company-client relationships by offering reliable solutions and ensuring a seamless service experience. The role requires adaptability, strong problem-solving skills, and a customer-first attitude to effectively represent the company. By delivering consistent service, the CSR helps build trust and supports overall business growth.

Key Responsibilities:

  • Respond to customer inquiries via phone, chat, or email with accuracy and professionalism.
  • Provide effective solutions and resolve complaints within set timelines.
  • Maintain updated records of customer interactions and transactions.
  • Build positive relationships by showing empathy, patience, and problem-solving skills.
  • Collaborate with other teams to improve processes and enhance customer satisfaction.

Qualifications:

  • At least High School / Senior High School Graduate (with diploma or certificate).
  • Strong verbal and written communication skills.
  • Basic computer literacy and web navigation skills.
  • Willing to work in shifting schedules, weekends, and holidays.
  • Fresh graduates are welcome; no prior experience required.

  • Customer Care Associate

    7 days ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    We are looking for a talented and customer-focused Customer Care Associate to join our team in Cagayan de Oro, Misamis Oriental. This full-time role is an exciting opportunity to provide exceptional customer service and support to our growing client base.What you'll be doingHandling inbound calls from customers and addressing their queries, concerns, and...

  • Customer Care Associate

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱500,000 - ₱1,000,000 per year

    As a Customer Care Associate, you will be responsible for providing excellent customer service and support to our clients based in Cagayan de Oro, Misamis Oriental. This full-time position is a great opportunity to join a growing company and develop your skills in the customer service industry.What you'll be doingResponding to customer inquiries and...

  • Client Care Associate

    2 days ago

    Cagayan de Oro, Northern Mindanao, Philippines VA Masters Full time ₱150,000 - ₱250,000 per year

    We're hiring a highly reliable and articulate Client Care Associate to handle inbound calls from clients and leads. In this role, you'll respond to customer inquiries, manage leads through internal systems, and ensure a smooth and professional caller experience. You must be tech-savvy, calm under pressure, and able to work flexible or shifting schedulesKey...

  • Customer Service Associates

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team as a Customer Service Associate (Telco Account), a leading provider of call centre services in Cagayan de Oro, Misamis Oriental. In this full-time role, you will be the voice of our client, a major telecommunications company, providing exceptional customer support and leveraging your communication skills to build lasting...

  • Customer Service Associate for Telco Account

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Talent Outsourcing Channel Solutions Full time ₱150,000 - ₱250,000 per year

    We are seeking a dedicated Customer Service Associate to join our growing team in Manila. As a Customer Service Associate, you will be responsible for providing exceptional customer support to our clients in the telecommunications industry. This is a full-time role, located in Cagayan de Oro City.What you'll be doingHandling inbound calls from customers to...

  • Dealer Care Representative

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Carlcare Service PH Inc. Full time ₱216,000 - ₱252,000 per year

    Main Role: Responds to incoming communications from dealers, customers, and Carlcare ield personnel by phone, email, and other means of communication. Forward incoming communications to the appropriate person if the request is outside the representative's familiarity or area of responsibility.Job descriptionCommunicate with all dealers on a daily basis ...

  • Customer Care Ambassador

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines SupportZebra Full time ₱15,000 - ₱30,000 per year

    Interested in being part of an incredible team who is passionate about community and company culture? In the Philippines, we pride ourselves on our positivity and work-hard play-hard mentality. We have a deep love of life and family, and we can't wait for you to join usWe're HiringA Customer Care Ambassador is responsible for proactively reaching out to...

  • Customer Service Support Associate – CDO Site

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    The Customer Service Support Associate plays a vital role in delivering exceptional customer experiences by serving as the first point of contact for customers. This role is responsible for handling a wide range of inquiries, concerns, and service requests through various channels, including phone, email, live chat, and social media.Acting as a bridge...

  • Customer Care Ambassador

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines Support Zebra Full time ₱180,000 - ₱240,000 per year

    Interested in being part of an incredible team who is passionate about community and company culture? In the Philippines, we pride ourselves on our positivity and work-hard play-hard mentality. We have a deep love of life and family, and we can't wait for you to join usWe're HiringA Customer Care Ambassador is responsible for proactively reaching out to...

  • Marketing Associate

    4 days ago

    Cagayan de Oro, Northern Mindanao, Philippines AJS REALTY - MA Full time ₱720,000 - ₱1,080,000 per year

    Job Title: Marketing AssociateCompany: AJS Realty Marketing AssociatesLocation: Cagayan de Oro (with potential assignments in other expanding areas)About the CompanyAJS Realty Marketing Associates is a homegrown real estate company based in Cagayan de Oro with over 9 years of experience in the industry. Since its founding in CDO, AJS Realty has been...