School Records Administrative Officer

2 days ago

Quezon City, National Capital Region, Philippines CIIT College of Arts and Technology Full time
  • Maintain and update student records with accuracy, confidentiality, and compliance with institutional and CHED policies.
  • Oversee the proper recording of student status changes, including completions, withdrawals, program shifts, and grade adjustments.
  • Ensure timely updates in the registrar system to support academic integrity and student progress.
  • Validate and process enrollment requirements for new, transferee, and returning students with 100% accuracy.
  • Respond to inquiries from students, faculty, and external stakeholders with accuracy, timeliness, and excellent customer service.
  • Process and issue certified true copies, transfer credentials, certifications, and other official documents within standard turnaround times.
  • Maintain and optimize registrar systems to ensure smooth operations and process efficiency while ensuring data integrity, security, and accessibility across all systems
  • Generate accurate and timely reports (e.g., enrollment statistics, dean's list, conditional status) to support academic and institutional decision-making.
  • Provide students with accurate guidance on residency rules, maximum residency limits, curriculum flowcharts, and registrar-related academic policies.
  • Support students in understanding academic requirements to promote timely program completion.
  • Manage CHED scholarship application, validation, and submission requirements.
  • Promote scholarship opportunities to qualified students to support access and retention.

  • Submit required government reports and documentation (SO numbers, CAV, curriculum updates, calendars) on time and in full compliance with CHED and other regulatory bodies.

  • Minimum Qualifications: Bachelor's degree in Education, Business Administration, Management, or a related field; postgraduate studies or relevant certifications are an advantage.

  • Proven experience in registrar operations, student records management, or academic administration, preferably in a higher education institution.
  • Strong knowledge of CHED regulations, academic policies, and government compliance requirements.
  • Proficiency in registrar systems, student information systems (SIS), and related digital platforms; ability to troubleshoot and support process automation.
  • Excellent organizational skills with a strong attention to detail and commitment to accuracy and confidentiality in handling student records.
  • Strong communication and interpersonal skills, with the ability to provide excellent customer service to students, faculty, and external stakeholders.
  • Analytical and data management skills, with experience generating reports for decision-making.
  • Ability to manage multiple priorities, meet deadlines, and adapt to changing academic and regulatory requirements.
  • Commitment to upholding institutional integrity, student-centered service, and compliance with higher education standards.

CIIT College of Arts and Technology Want to help make a difference? CIIT seeks to revolutionize Philippine education by putting industry-based + student-centered learning + affordable in the same sentence. We are looking for awesome people with a passion for sharing knowledge and empowering others to turn their own passions into a career. It also means working with others who have similar goals, a team with a shared desire to innovate in the education space, and non-traditional management that is committed to pushing boundaries in order to close the skill gap between education and industry. Help us in building the future of Philippine Education.

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