IT Support

2 days ago


Paranaque City, Calabarzon, Philippines KAPS AUTO PARTS Full time ₱200,000 - ₱400,000 per year

Technical Support & Troubleshooting

  • Diagnose and resolve software issues including operating systems, productivity tools, and business applications.

  • Assist users with connectivity problems (WiFi, LAN, VPN, etc.).

  • Handle troubleshooting for email, antivirus, and system updates.

User Support

  • Guide users in resolving minor technical concerns or system-related procedures.

  • Document issues, solutions, and escalation steps clearly.

Active Directory (Basic Knowledge)

  • Create, update, disable, and manage user accounts in Active Directory.

  • Add users to security groups and distribution groups.

  • Assist with password resets and account lockouts.

  • Follow proper security protocols for identity and access management.

System & Network Assistance

  • Support the setup, configuration, and deployment of new devices.

  • Install approved software and ensure correct configuration.

  • Perform routine checks on network devices and report irregularities to senior IT staff.

  • Maintain asset inventory for all IT hardware and software.

Documentation & Reporting

  • Maintain accurate technical documentation and knowledge base articles.

  • Generate incident reports for recurring issues.

  • Assist in updating IT policies, procedures, and guidelines.

Job Type: Full-time

Pay: From Php4,625.00 per week

Benefits:

  • Health insurance

Education:

  • Senior High School (Required)

Experience:

  • Automotive: 1 year (Required)

Language:

  • Tagalog and English (Required)

License/Certification:

  • Professional driver's license (Required)

Willingness to travel:

  • 100% (Preferred)


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