Support Escalation Engineer

PLEASE NOTE:This is a Hybrid position. You must live within a 1-hour commute of our office.  After onboarding, a hybrid schedule is based on availability, based on your location. The position hours are 9 am - 6 pm Eastern Standard Time (New York City time zone)Ready to get off the IT machine and come be part of a team where you are more than a cog in...

Monee is a part of Sea Group, a leading global consumer internet company. Monee's mission is to better the lives of individuals and businesses in our region with financial services through technology. Monee's offerings include mobile wallet services, payment processing, credit offerings, and related digital financial services and products. These are...

Work Arrangement : 1 month onsite, then switch to hybrid , 2 days in the office, 3 days work from home.Work Location: MakatiSchedule: Day ShiftResponsibilitiesServe as the primary technical point of contact for customers, delivering outstanding service and support.Handle escalated technical inquiries through platforms such as Intercom, ensuring swift and...

Qualifications:Tech School graduate or Vocational Walkalator or EqualAt least 2 years' experience in same fieldWith area of expertise in elevator or escalatorWith any tech training in a same field of requirementsDuties and Responsibilities:Prepares working schedule specifying the date of commencement and completion of a particular installation project...

Key Responsibilities:Provide first and second-level technical support for server infrastructure (Windows & Linux).Troubleshoot and resolve networking and server issues involving switches, routers, firewalls, wireless, servers, and storage.Monitor system performance and respond to alerts to ensure uptime and availability.Manage user accounts, permissions, and...

The Call Center Technician/ IT Support serves as a critical first point of contact for technical support across H&S Energy Group's operations. This role is responsible for efficiently handling IT support requests related to hardware, software, and network issues from retail and office staff.Operating fully remotely, the technician must demonstrate strong...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers,...

PSC Software a division of PSC Biotech, is a leading provider of cutting-edge, cloud-based quality management and regulatory compliance solutions. Our software helps organizations streamline processes, ensure compliance, and improves overall efficiency, delivering exceptional value to our clients. With specialization in meeting the needs of pharmaceutical,...

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is very widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation and IoT. Our customers include the world's leading public cloud and silicon providers,...

Key ResponsibilitiesProject Planning and Execution: This role involves developing comprehensive project plans, coordinating with different teams to ensure that all activities align with the plan, and ensuring the successful execution of engineering projects.Problem-Solving and Decision-Making: Engineering Support is expected to identify potential issues that...