Technical Support Analyst
3 days ago
Company Description
We specialize in AI annotation, data entry, and a wide range of IT services designed to help businesses thrive in the digital age. Our dedicated team is committed to delivering accurate, efficient, and innovative solutions tailored to individual needs. At RF-Tech IT Solutions, we prioritize the success of our clients by providing technology-driven services and world-class support. Join us and be part of a company that values precision, efficiency, and customer satisfaction.
Role Description
This is a full-time remote role for a Technical Support Analyst. The Technical Support Analyst will be responsible for providing technical support, troubleshooting issues, and ensuring customer satisfaction. Day-to-day tasks include resolving technical problems, offering ongoing customer support, and maintaining a high level of client communication.
Qualifications
- Technical Support and Troubleshooting skills
- Customer Support and Customer Satisfaction skills
- Strong Analytical Skills
- Effective written and verbal communication skills
- Ability to work independently and remotely
- Experience in the IT industry is a plus
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