Customer Support Representative

56 minutes ago

Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱200,000 - ₱250,000 per year

We are seeking an exceptional Customer Support Representative to join our dynamic team. This full-time role will be based in Cagayan de Oro Misamis Oriental, where you will be responsible for providing high-quality support to our valued customers through both voice and non-voice channels.

What you'll be doing

  • Handling incoming customer inquiries and complaints across various communication channels, including phone, email, and chat
  • Resolving customer issues promptly and efficiently, ensuring a positive customer experience
  • Documenting customer interactions and maintaining accurate records
  • Providing feedback to the management team to help improve our products and services
  • Collaborating with cross-functional teams to ensure seamless customer service delivery
  • Adhering to company policies, procedures, and quality standards

What we're looking for

  • Previous experience in a customer service or call centre role, preferably in the Call Centre & Customer Service industry
  • Excellent communication and interpersonal skills, with the ability to interact with customers from diverse backgrounds
  • Strong problem-solving and critical thinking abilities to effectively address customer concerns
  • Proficiency in both voice and non-voice customer support, with the flexibility to handle a variety of tasks
  • Ability to work in a fast-paced environment and adapt to changing priorities

Apply now to become a part of our dynamic team and join us in our mission to redefine customer support excellence.

  • Customer Service Representative

    1 week ago

    Cagayan de Oro, Northern Mindanao, Philippines Support Zebra Full time ₱20,000 - ₱30,000 per year

    We're HiringCustomer Care AmbassadorAre you passionate about customer service and problem-solving? Join our team and help us deliver outstanding support through chat, email, and morePlease note: This is a full-time, onsite role at our office in Cagayan de Oro.What You'll Do:Provide timely and professional customer support via chat and email.Troubleshoot...

  • Customer Support Representative

    39 minutes ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱150,000 - ₱250,000 per year

    Join our dynamic team as a Customer Support Representative. This full-time position is based in Cagayan de Oro, Misamis Oriental. In this role, you will be the voice of our company, providing exceptional customer service and support to our growing client base.Offers a Relocation Package to outside CDO candidates.What you'll be doingRespond to customer...

  • Customer Support Representative

    45 minutes ago

    Cagayan de Oro, Northern Mindanao, Philippines TORCH Solutions Full time ₱250,000 - ₱500,000 per year

    We areseeking a talented Customer Support Representative to join our dynamic team in Cagayan de Oro Misamis Oriental. In this full-time role, you will be responsible for providing exceptional customer service, handling inquiries, and resolving issues promptly and efficiently. Your exceptional communication skills and problem-solving abilities will be...

  • Service Support Representative –

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    A Service Support Representative is responsible for providing exceptional assistance to customers by addressing inquiries, resolving issues, and ensuring overall satisfaction with the company's products or services. They serve as the primary point of contact between clients and the organization, managing communication through phone calls, emails, or chat...

  • Customer Service Representative"

    29 minutes ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    Job Overview:We are looking for enthusiastic individuals to join our team as Customer Service Representatives at our CDO site. In this role, you will be responsible for assisting customers via phone, chat, or email, depending on your assigned account. Your main goal is to provide accurate information, effective solutions, and a positive customer experience...

  • Technical Support Representative

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱200,000 - ₱400,000 per year

    Join the dynamic team as a Technical Support Representative. This full-time role is based in Cagayan de Oro, Misamis Oriental and offers the opportunity to work in a virtual environment. You will be responsible for providing exceptional customer service and technical support to our clients, ensuring their satisfaction and resolving any issues they may...

  • Customer Support Representative for Non-Voice Account Offer

    2 weeks ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱180,000 - ₱360,000 per year

    As a Customer Support Representative, you will play a vital role in providing exceptional customer service and support to our clients. This full-time position is based in Cagayan de Oro, Misamis Oriental, and will involve handling customer inquiries and concerns through non-voice channels such as email, chat, and social media.What you'll be doingResponding...

  • Customer Service Representative

    50 minutes ago

    Cagayan de Oro, Northern Mindanao, Philippines Work Avenue and Business Solutions Incorporated Full time ₱150,000 - ₱250,000 per year

    We are looking for a friendly, efficient, and solution-oriented Customer Service Representative to join our team. In this role, you will be the first point of contact for customers, providing assistance via phone, email, or chat. Your primary responsibility will be to address customer inquiries, resolve issues, and ensure a positive experience with our...

  • Technical Support Representative

    42 minutes ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱450,000 - ₱750,000 per year

    About the roleAs a Technical Support Representative, you will be the first point of contact for customers seeking assistance with our cutting-edge software solutions. Based in Cagayan de Oro Misamis Oriental, this full-time role is an exciting opportunity to join a dynamic and rapidly growing company and make a real impact on our customer experience.What...

  • Customer Service Representative

    2 hours ago

    Cagayan de Oro, Northern Mindanao, Philippines TalentSync Training and Development Full time ₱200,000 - ₱400,000 per year

    We areseeking highly motivated and customer-focused individuals to join our dynamic call centre team as Customer Service Representatives. This full-time role is based in Cagayan de Oro City and offers an attractive relocation package for those open to relocating.What you'll be doingProviding excellent customer service and support to our clients via inbound...