US Accounts Receivable Specialist
1 week ago
Background
- We're PeoplePartners, and we're looking for a detail-obsessed, customer-savvy US Accounts Receivable Specialist to support our US client. If you love solving puzzles, hitting targets, and helping customers settle up with ease, this might be your dream role.
- You'll be the steady hand that keeps payments flowing and accounts accurate—working behind the scenes to keep both the books and our customers happy.
Your Key Responsibilities
- Apply payments in the ERP system quickly and correctly.
- Tackle unapplied payments and clean up account balances.
- Email and call customers about overdue invoices.
- Recommend accounts for external collections.
- Process credit card payments and issue refunds.
- Send out invoices and statements.
- Handle inbound questions about account balances.
About YOU
- You're polite but persistent, with a knack for following up.
- You don't just process numbers—you understand them.
- You like turning "messy" into "done".
- You bring energy, integrity, and initiative to your work.
About YOUR Work History
- At least 2-3 years of experience.
- Much better if you've done AR or collections before.
- Microsoft Office? Easy. ERP systems? Even better.
- You enjoy working independently with clear goals, but love a good team check-in or GIF-filled group chat.
- You like to work smart, stay organized, and leave things better than you found them.
Key Responsibilities YOU Can't Wait to Do
- Help customers resolve billing issues.
- Keep AR tidy and under control.
- Support team improvements and efficiencies.
- Be a go-to for clean, accurate payment records.
How YOU Will Be Measured
- Timely payment application.
- Low past-due percentages.
- High responsiveness to customer queries.
- Few to no unapplied credits.
- Solid DSO metrics.
- Night-shift (CST)
- Eastwood, Quezon City Office.
- Monday to Friday.
- Company-provided equipment.
- PHP 3, Monthly Transportation Allowance.
- Night Differential Pay.
- Secondary Wi-Fi Modem
- 21 Leave Credits Annually - Leave benefits begin on Day 1.
- 100% conversion of UNUSED leave credits
- HMO on Day 1
- 13th Month Pay
- Monthly Gift Voucher
- Milestone Tokens (Birthday/Anniversary/Christmas).
- A Life Beyond the Screen #WorkLifeBalance.
- Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.
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