Delivery Manager

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable within the salary range of Php 104,000 to 142,000 to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for an experienced Delivery Manager to join our Infrastructure Delivery Team, leading work across a wide range of infrastructure platforms. In this dynamic environment, you'll support both enhancements to existing technologies and the delivery of new products and services.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves  (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as a Delivery Manager?

As a Delivery Manager, you will support Infrastructure platform teams to deliver effectively, keep operations running smoothly, and contribute to Technology communities, helping shape our processes and culture.

You will:

• Take ownership of one or more Infrastructure Platforms, managing them as products and ensuring reliable, high-quality services.
• Identify blockers, resolve issues quickly, and lead incident investigations, including major incidents and problem analysis.
• Plan and manage delivery across the full lifecycle while helping drive Core Technology and Infrastructure strategic goals.
• Provide line management and coaching for platform engineers, fostering a positive, collaborative, and agile team environment.
• Stay proactive; identify challenges early, drive improvements, and encourage continuous learning and agile ways of working.

Please review the attached job description for further details on the role.

What makes you the ideal candidate for this role?

You will be a great fit if you can clearly communicate technical concepts to non-technical audiences, motivate teams under tight deadlines, and foster a positive, high-performing environment.

The following knowledge and experience will give you a strong advantage:

• Proven success delivering infrastructure projects in complex environments, with hands-on engineering or operational experience.
• Ability to balance innovation with service stability and make informed, pragmatic delivery decisions.
• Familiarity with delivery frameworks and planning tools such as Scrum, Kanban, ITIL, Jira, or Trello.
• Strong stakeholder management, relationship building, and conflict-resolution skills up to Director level.
• Experience in reporting, risk and issue management, and applying agile principles appropriately to different contexts.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible.