Warehouse Manager

"To be the most loved everyday food and groceries destination" - that's our mission at foodpanda.

foodpanda (small 'f') is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are looking for a Warehouse Manager to join our growing business

Responsibilities:

• Oversee Daily Fulfillment: Manage all warehouse activities, including receiving, putaway, picking, packing, and shipping, ensuring all e-commerce orders are processed accurately and on time to meet same-day or next-day shipping cutoffs.
• Optimize Workflow: Design and implement efficient warehouse layouts and workflow strategies (e.g., zoning, wave picking) to maximize throughput and minimize labor costs.
• Technology Management: Expertly utilize and maintain the Warehouse Management System (WMS), ERP, and shipping software to ensure real-time inventory and tracking accuracy.
• Vendor and Carrier Management: Coordinate with carriers and logistics delivery partners.
• Maintain Accuracy: Implement and manage cycle counting and physical inventory procedures to achieve and maintain 99%+ inventory accuracy.
• Stock Control: Oversee the proper storage, rotation, and handling of stock, including high-value, perishable, or oversized items.
• Reverse Logistics: Manage the efficient processing and inspection of all returns and exchanges to quickly return items to stock or disposition them.
• Supervision: Recruit, train, coach, and manage a team of warehouse associates, supervisors, and leads.
• Performance Management: Set clear KPIs (e.g., lines per hour, ship time accuracy) and conduct regular performance reviews, promoting a culture of accountability and continuous improvement.
• Scheduling: Develop flexible staffing plans and shift schedules to meet predictable peak demands (e.g., holiday season, flash sales) and control overtime.

• 5+ years of progressive experience in warehouse operations.
• 2+ years in a management role, specifically within an e-commerce, 3PL fulfillment, or high-volume distribution environment.
• Background in fast-paced, entrepreneurial, startup/tech environments preferred.
• Fluency in English (our corporate language) and great communication skills.

What we offer:

• A dynamic and challenging work environment.
• A company committed to developing you personally and professionally.
• A great working atmosphere with regular company and team events.
• A vibrant and international team committed to diversity and inclusion.
• Responsibility from day one in a fast growing and global company.
• Other benefits include free food, health and dental insurance, and learning and development opportunities

foodpanda is operated by Delivery Hero Group ("DH Group") - the world's leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa. Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally. Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes.

Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index