Virtual Assistant

4 days ago

Work from Home, Philippines SMA Support Services Full time ₱478 per year

We are actively seeking top-quality, high-skilled, and hardworking individuals to join our dynamic work-from-home team and contribute to our company's continued success.

We value innovation, dedication, and a collaborative spirit. We believe in investing in our employees' growth and providing a supportive atmosphere for professional development.

We encourage you to apply if you are ready to take your career to new heights and join a vibrant and expanding team Visit our careers page to explore current openings and submit your application. Join us in shaping the future of SMA Support Services.

We look forward to welcoming talented individuals who share our commitment to excellence and are excited about remote work possibilities.

Qualifications

  • At least three (3) years of experience in Virtual Assistant roles and Sales is a plus.
  • Excellent English communication and multitasking skills
  • Proficiency in handling phone calls with professionalism and courtesy.
  • Ability to multitask efficiently while maintaining accuracy.
  • Strong typing skills for note-taking and data entry during calls.
  • Attention to detail to ensure accurate message taking and forwarding.
  • Adaptability to various industries and client needs.
  • Familiarity with telephone systems and call management software.
  • Patience and empathy in dealing with callers, including those in stressful situations.
  • Reliable and punctual attendance, often in a 24/7 work environment.
  • Ability to maintain confidentiality and adhere to data protection regulations.
  • Problem-solving skills to handle unexpected situations and provide appropriate responses.
  • Team player mentality to collaborate with colleagues and supervisors effectively.
  • Willingness to undergo training and continuously improve skills.
  • Previous experience in customer service or call center roles is beneficial but not always required.
  • Willing to work graveyard and can start training immediately
  • Has an existing home office setup with a conducive work environment
  • Computer or laptop with specs of at least core i5 or higher/7th gen or newer, or its AMD equivalent, GB RAM, functional camera, noise-canceling headset, and dual monitor
  • A stable internet connection with at least 25 Mbps upload and download
  • Back-up power/internet is a plus

Offer

  • Work-from-home setup
  • Long-term/full-time position
  • Salary offer is at 39,659.05 gross
  • 5,000 Client Deployment Allowance
  • Pay begins on day 1 of training
  • HMO, Loyalty Investment Fund, Memorial Plan, and other benefits
  • Paid Leaves
  • Attendance and performance-based incentives
  • Quarterly In-person Team-Buildings
  • Annual Company Outing
  • Annual Year-End Party
  • Annual Performance Review
  • 13th-month pay, Government-mandated benefits:
  • MP2 Contributions
  • Career Advancement Opportunities

To submit your application, please fill out this form. Applicants who apply through the form will be prioritized.

Job Types: Full-time, Permanent

Pay: From Php39,659.05 per month

Benefits:

  • Company events
  • Paid training
  • Work from home

Experience:

  • Executive Assistant: 3 years (Required)

Work Location: Remote

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